Note fondée sur 317 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Excellent service

Publié le 6 oct. 2024 sur Hotels
Everything when well, clean environment!
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Kam, Gestion de l’hôtel
Dear Kelly,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Kam
5 sur 5
par un voyageur

Publié le 5 oct. 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Kam, Gestion de l’hôtel
Dear Manuel,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Kam
4 sur 5
par un voyageur

Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Kam, Gestion de l’hôtel
Dear Natacha, Thank you for taking the time to fill out our online survey with your feedback! I have shared your comments with my staff, and they join me in thanking you . We take great pride in Comfort Inn & Suites and the services we provide for our valued Guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,Kam
1 sur 5
par un voyageur

Publié le 23 sept. 2024 sur Expedia
When I walked into the place for the first time in immediately smelled an odor. When I received my door key and while walking to my room, I smelled at different order. Finally when I reached my room 403, there was another odor that I encounter on the inside. I got bit by something on the stomach and when I woke up in the morning my son and I had a sore throat.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Kam, Gestion de l’hôtel
Dear Lamont Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,
3 sur 5
par un voyageur

Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Kam, Gestion de l’hôtel
Dear Isaac,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. Your feedback about your recent stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,
4 sur 5
par un voyageur

Publié le 1 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Kam, Gestion de l’hôtel
Dear Shastee, We would like to thank you for taking the time to complete our online survey about your recent stay. Feedback from our valued Guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Baljinder Kaur
1 sur 5
par un voyageur

Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Kam, Gestion de l’hôtel
Dear Thomasina,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,
1 sur 5
par un voyageur

Publié le 25 juill. 2024 sur Expedia
First room smelled like urine. Second room had a toilet w/ vomit or diarrhea crusted on seat. Our 3rd room was clean. Apparently, they had fired a housekeeper that morning . On day 3, three men knocked on the door, stated “housekeeping” and entered w/ a key. My two teen girls were in the room alone and shut/bolted the door before they could get in. Apparently they were the maintenance crew needing to inspect for a water leak. Hotel Manager should have notified us or waited for 30 minutes until we had checked out. When we spoke w/ the manager she was highly defensive and unapologetic. First and last stay at Comfort Inn. Atrocious cleanliness and customer service.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Kaur, Gestion de l’hôtel
I Appolgized several times to your husband & you ,even he told me that guys were in the room that was not true They knocked door first &open after no response & did not enter as soon as they notice somebody in room.I checked both rooms after you moved , nothing was wrong with rooms. still appologized sevral times.
5 sur 5
par un voyageur

Publié le 20 juill. 2024 sur Expedia
Fine
Commentaires de Gestion de l’hôtel
6 août 2024 par Kam, Gestion de l’hôtel
Dear JohnThank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites and the services we provide for our valued . We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,
5 sur 5
par un voyageur

Publié le 20 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Kam, Gestion de l’hôtel
Dear Aileen, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites and the services we provide for our valued Guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,