Note fondée sur 312 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Kam, Gestion de l’hôtel
Dear Thomasina,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,
par un voyageur
Publié le 25 juill. 2024 sur Expedia
First room smelled like urine. Second room had a toilet w/ vomit or diarrhea crusted on seat. Our 3rd room was clean. Apparently, they had fired a housekeeper that morning . On day 3, three men knocked on the door, stated “housekeeping” and entered w/ a key. My two teen girls were in the room alone and shut/bolted the door before they could get in. Apparently they were the maintenance crew needing to inspect for a water leak. Hotel Manager should have notified us or waited for 30 minutes until we had checked out. When we spoke w/ the manager she was highly defensive and unapologetic. First and last stay at Comfort Inn. Atrocious cleanliness and customer service.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Kaur, Gestion de l’hôtel
I Appolgized several times to your husband & you ,even he told me that guys were in the room that was not true They knocked door first &open after no response & did not enter as soon as they notice somebody in room.I checked both rooms after you moved , nothing was wrong with rooms. still appologized sevral times.
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Fine
Commentaires de Gestion de l’hôtel
6 août 2024 par Kam, Gestion de l’hôtel
Dear JohnThank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites and the services we provide for our valued . We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Kam, Gestion de l’hôtel
Dear Aileen, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites and the services we provide for our valued Guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,
par un voyageur
Publié le 5 juill. 2024 sur Expedia
Super clean and very accommodating during the power outrage we had after the tornado. Put us and our pups in a room when we had no power at home. Comfortable beds and great a/c!
Commentaires de Gestion de l’hôtel
7 juill. 2024 par Kam, Gestion de l’hôtel
Dear LeslieThank you for taking the time to fill out our online survey with such a great feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites and the services we provide for our valued Guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,
par un voyageur
Publié le 28 juin 2024 sur Expedia
Room itself looked dirty, dirty walls, carpet, bathroom. Only thing we liked was that it’s close to the beach, 4 minute drive to public parking at Pompanos. Parking at knight was very limited so get back early.
Commentaires de Gestion de l’hôtel
29 juin 2024 par Baljinder, Gestion de l’hôtel
Wrong Hotel, we are in Waller Karina was not our guest & never stayed here . We are not the location she mention. we are 1& 1/2 hour away from beach .Our location is in Waller , TX. I am requesting Expedia to remove this Review out of our property.
par un voyageur
Publié le 27 juin 2024 sur Hotels
It was a super clean hotel. Unfortunately, and no fault of the hotel, the fire alarm went
off because someone burnt a toast at 830 in the morning. Overall, I would stay there again.
Commentaires de Gestion de l’hôtel
29 juin 2024 par Kam, Gestion de l’hôtel
Dear Alex,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites and the services we provide for our valued Guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,
par un voyageur
Publié le 25 juin 2024 sur Expedia
Great service
Commentaires de Gestion de l’hôtel
27 juin 2024 par Kam, Gestion de l’hôtel
Dear Lizette,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites and the services we provide for our valued Guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,
par un voyageur
Publié le 23 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 juin 2024 par Kam, Gestion de l’hôtel
Dear Gerardo, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. your satisfaction is important to us as a valued GuestWe will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Please mention all issues to improve .We hope for an opportunity to properly host you in the future. Sincerely,
par un voyageur
Publié le 22 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par Kam, Gestion de l’hôtel
Dear Karla,Thank you for taking the time to fill out our online survey with great feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Inn & Suites and the services we provide for our valued Guests .We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Kam
