Ratings based on 971 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Sep. 19, 2024
Would definitely come here again
Comment from Hotel Management
Sep. 24, 2024 by rose, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A traveller

Posted Aug. 23, 2024 on Expedia
The staff is friendly, the omelet bar staff was talented and the place super clean! Great place to stay.
Comment from Hotel Management
Aug. 28, 2024 by rose, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A traveller

Posted Aug. 22, 2024 on Hotels
Comment from Hotel Management
Aug. 28, 2024 by rose, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A traveller

Posted Aug. 22, 2024 on Expedia
The property is nice, costumer Services they take forever to answer the phone they don’t have enough shower chairs for disabled people, cleaning room you have to request a day in advance, I requested mine and they never went to clean it
Comment from Hotel Management
Aug. 28, 2024 by rose, Hotel Management
Thank you for your feedback. We will be addressing your concerns.
5 out of 5
by A traveller

Posted Aug. 21, 2024 on Hotels
Comment from Hotel Management
Aug. 28, 2024 by rose, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A traveller from Brush Prairie

Posted Aug. 20, 2024 on Expedia
Comment from Hotel Management
Aug. 28, 2024 by rose, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A traveller

Posted Aug. 20, 2024 on Hotels
Lovely hotel with a nice store with food, drinks, alcohol and necessities. Delicious breakfast included with the stay. Only complaint was a black hair in the shower with a leaky faucet. The shower curtain liner was dirty at the bottom.
Comment from Hotel Management
Aug. 28, 2024 by rose, Hotel Management
Thank you for your feedback. We will be addressing your concerns.
4 out of 5
by A traveller

Suite 16

Posted Aug. 19, 2024 on Hotels
Room itself is very large. We got the two bedroom suite. There were some tacks in the walls and what looked like coffee stains. Very light you really didn’t notice them unless you were close. I just happen to notice them because I decorated the room for a sleepover for my daughter, sweet 16 Birthday. The beds were very clean. The space was large enough. The room sleeps six comfortably, but you probably can get more with the sleeper couch in the living room. Had a nice view. The parking situation is horrible. You either have to pay $30 for valet parking or you have to pay for personal parking which is up to $24 daily. I would definitely suggest finding parking elsewhere if you can. There is a BART parking structure across the street, but if you want to Gamble that’s up to you. The staff was great. I would definitely stay there again.
Comment from Hotel Management
Sep. 12, 2024 by rose, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A traveller

Posted Aug. 18, 2024 on Expedia
I love the 2 rooms suite of this hotel.
Comment from Hotel Management
Aug. 28, 2024 by rose, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A traveller

Posted Aug. 17, 2024 on Expedia
This hotel used to be a nice place to visit partly because the inside had paths and water features, plants and fish. With the remodel it become a very sterile looking place that has no character. Next time you remodel, put more effort into cleaning up the rooms rather than changing what makes these hotels stand out from the crowd. Disappointed
Comment from Hotel Management
Aug. 28, 2024 by rose, Hotel Management
Thank you for your feedback. We will be addressing your concerns.