Note fondée sur 925 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Parfait pour nos besoins
Publié le 27 mars 2022 sur HotelsTrès bon hôtel, service impeccable. Bon rapport qualité/prix.
par un voyageur
Publié le 26 sept. 2024
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Customer Service, Gestion de l’hôtel
Donald, thank you for sharing your experience. We appreciate your feedback and hope to have the opportunity to serve you better in the future.
par un voyageur
Publié le 13 sept. 2024
Close to downtown and the concert
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Customer Service, Gestion de l’hôtel
Atiba, we’re delighted you found the location convenient at Walnut Creek Marriott. It's wonderful to know our proximity to downtown and the concert venue enhanced your stay. We hope to welcome you back soon!
par un voyageur
Publié le 13 sept. 2024
I would like a hot tub also
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Customer Service, Gestion de l’hôtel
Atiba, thank you for staying with us at Walnut Creek Marriott. We're delighted you enjoyed your experience. Your suggestion about additional amenities is also appreciated and will be considered for future improvements. We're looking forward to welcoming you back soon.
par un voyageur
Publié le 2 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Customer Service, Gestion de l’hôtel
Willie, it's wonderful to hear you had a great time at Walnut Creek Marriott. We hope to welcome you back soon!
par un voyageur
Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Customer Service, Gestion de l’hôtel
Christina, thank you for taking the time to rate your recent stay. We're always aiming for a stellar experience and would appreciate learning more about your visit to help us improve. If you have more detailed feedback or suggestions, please feel free to share. We hope to have another chance to demonstrate our commitment to excellent service on your next visit.
par un voyageur
Publié le 1 août 2024 sur Expedia
Tye at the front desk … AWESOME. SO HELPFUL. property is dated a bit. Hard to keep the room cool at night. Construction above our room started each morning. Annoying. Had concierge access but very little in there for snacks in the evening which was a bummer. House keeping was on point and friendly. Overall. Decent. Wouldn’t brag about this place. Will probably try another property next trip
Commentaires de Gestion de l’hôtel
8 août 2024 par Customer Service, Gestion de l’hôtel
Matthew, it's good to hear your words of praise for Tye and our housekeeping team who endeavored to enhance your stay. However, it's disappointing that certain aspects didn't live up to your expectations. We will strive to make improvements to aspects such as maintaining room temperature and enhancing the variety in our concierge services. Additionally, we deeply regret the disturbance from the construction work and will work towards minimizing such impacts. Instead of "bragging", we prefer delivering a memorable stay experience and hope to have an opportunity to reflect that on your next visit.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
All of my interactions with the staff were friendly and helpful. The location was really convienent to 680 and downtown Walnut Creek shopping and restuarants. The facility itself is older but overall I had no issues and would stay here again.
Commentaires de Gestion de l’hôtel
8 août 2024 par Customer Service, Gestion de l’hôtel
Kristen, it's delightful to hear that you appreciated the convenient location of Walnut Creek Marriott, close to downtown shopping and restaurants. Our team members' friendliness and helpfulness seem to have left a positive impression on you, which is fantastic to know! We're happy that despite the building's age, it was to your satisfaction, and we greatly value your consideration to stay with us again. We're eagerly anticipating your return visit.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Great experience at the Marriot. It was just a one night, but we loved the beds which were very comfortable. I love to walk so when I saw that Target was only a 10 minute walk, I hopped on the opportunity. The area is easily walkable. Breakfast at the restaurant was delicious as well.
Commentaires de Gestion de l’hôtel
8 août 2024 par Customer Service, Gestion de l’hôtel
Gabriela, it's wonderful to hear you had a lovely time at Walnut Creek Marriott. We're thrilled you found the beds to your liking and appreciated our convenient location. It pleases us that you enjoyed breakfast at our on-site restaurant. We hope to have the pleasure of welcoming you back for more stays in the future.
par un voyageur
Publié le 26 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Customer Service, Gestion de l’hôtel
Kevin, thank you for providing your feedback. Even though you hadn't mentioned any specific aspects in your review, we truly value your opinion. We strive to continuously improve our services and guest experience, and your input will certainly help. We hope to have an opportunity to welcome you back for a more fulfilling stay in the future.
