Note fondée sur 901 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,8 Service et personnel
3,9 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 avr. 2024 sur Expedia
Besoin de rénovation
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We thank you for your review. We note your comment regarding the need for renovation. Your opinion is important to us, and we will take it into consideration to improve our establishment. If you have any other suggestions or concerns, please let us know. We hope to have the opportunity to welcome you again in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 4 avr. 2024 sur Expedia
Clean but would appreciate that they would remove the carpet in the room. Better pillows please. Restaurant Cracker Barrel with poor service and cold food nearby.
Commentaires de Gestion de l’hôtel
5 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're glad to hear you found our hotel clean. We'll consider your suggestions regarding the carpet and pillows for future improvements. We apologize for the inconvenience with the nearby restaurant and will address this with their management. Your input helps us enhance our guest experience.Sincerely, Hotel Manager
par un voyageur de Quebec
Publié le 23 févr. 2024 sur Expedia
Très bon endroit
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you very much for your positive review! We are delighted that you enjoyed your stay with us. If you have additional comments to share or suggestions to further improve our service, please let us know. We hope to have the pleasure of welcoming you again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 30 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
15 janv. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with a rating of 3/5. We appreciate your input. If there are specific areas where we can improve or if you have any comments, please feel free to provide more details.We hope to have the opportunity to enhance your experience during future visits.Sincerely,Hotel Manager
par un voyageur de St-Etienne de Bolton
Publié le 20 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
22 déc. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We're glad to see that your overall experience earned a positive 4 out of 5 rating. Your input is valuable in helping us maintain and improve our services. If there are specific aspects that contributed to this rating or areas where we can enhance your experience further, please feel free to let us know. We appreciate your patronage and hope to have the opportunity to welcome you back for an even better stay.Sincerely, Hotel Manager
par un voyageur
Publié le 10 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
30 nov. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Guest, Thank you for choosing our hotel and giving the opportunity to serve you. Glad to note that you liked the overall stay looking into the 4-star feedback. We are privileged to have you as a guest. We look forward to seeing you again!!! Sincerely, Hotel Manager
par un voyageur
Publié le 6 nov. 2023 sur Expedia
La dame à l’accueil a été très sympathique.
Commentaires de Gestion de l’hôtel
9 nov. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We thank you for sharing your experience with us and for emphasizing the sympathy of the lady at reception. We are delighted that you had a positive experience thanks to our friendly staff.We hope to welcome you again during your next visit.Sincerely,Hotel Manager
par un voyageur
Publié le 10 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
18 août 2023 par Hotel Manager, Gestion de l’hôtel
Dear marcel,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager
par un voyageur
Publié le 1 mai 2023 sur Expedia
Commentaires de Gestion de l’hôtel
22 mai 2023 par Hotel Manager, Gestion de l’hôtel
Dear Gilles,Thank you for staying with us and for taking the time to leave us a review. We are so glad to hear that you had a satisfactory stay and that you gave us 4 stars. We strive to provide our guests with the best possible experience, and we are happy to hear that we were successful in this goal. We are always looking for ways to improve, and we appreciate your feedback. We will use it to make sure that your next stay is even better. We hope to see you again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 13 mars 2023 sur Expedia
Commentaires de Gestion de l’hôtel
3 avr. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Sophie,Thank you for your feedback. We're sorry to hear that you didn't have a good stay. It would have been helpful if you could have mentioned the specific areas that bothered you so that we could focus on improving them. Anytime you have concerns about your stay, please feel free to contact us so we can address them. Guest feedback is important to us, as it helps us improve our hotel. Looking forward to seeing you again!Sincerely, Hotel Manager