Note fondée sur 863 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Management, Gestion de l’hôtel
Thanks for sharing this feedback, Cecily!
par un voyageur
Publié le 21 oct. 2024 sur Hotels
The cleanliness of the room was not the best but it was more in cracks/corners and behind doors. Just needed a deep clean. Hot tub was down but pool was clean and well maintained. Breakfast options were great and staff was friendly.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Management, Gestion de l’hôtel
Thanks for taking the time to share this feedback, Denise!
par un voyageur
Not as represented by pics/website
Publié le 19 oct. 2024 sur HotelsI booked this hotel because it was midway between the Creation Museum and Ark Encounter and specifically because it had a heated pool and hot tub.
When we arrived we were told the hot tub was broken. It appeared to have been broken for quite some time. The pool, tho indoor, was so cold that my children were literally shivering as they tried to swim and play in the water.
When we got to the room, the blackout blind had been removed and replaced with two cheap plastic mini blinds that had a huge gap between them.
The sofa bed looked like it had not been cleaned in some time when we opened it up.
I called hotels the morning of day two and we moved to a different hotel.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Management, Gestion de l’hôtel
Thanks for taking the time to share this feedback with us, Devin. We're very sorry to hear of the issues you encountered during your stay, and will be sure to address these moving forward to ensure a better stay for our guests.
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Clean and cozy stay!
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Management, Gestion de l’hôtel
Thanks for taking the time to share this feedback with us, Michelle!
par un voyageur
Publié le 18 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Management, Gestion de l’hôtel
Thanks for taking the time to share this feedback with us, Sally!
par un voyageur
Publié le 17 oct. 2024 sur Expedia
Strong moldy odor on our entire floor, rooms were not very well kept, dust everywhere and something on the wall that look like someone spilled a drink on it that was never cleaned up, shower was still a little dirty and had to request new bed linens because they were all stained up
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Management, Gestion de l’hôtel
Thanks for taking the time to share this feedback with us, Brittony! We're very sorry to hear of the issues you encountered during your stay, and will be sure to address these moving forward to ensure a better stay for our guests.
par un voyageur
Nice hotel
Publié le 17 oct. 2024 sur HotelsGood stay.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Management, Gestion de l’hôtel
Thanks for taking the time to share this feedback with us!
par un voyageur
Publié le 16 oct. 2024 sur Expedia
Was right off of I-71/75
Cattleman’s restaurant next door
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Management, Gestion de l’hôtel
Thanks for sharing this feedback with us, Debra!
par un voyageur
Publié le 15 oct. 2024 sur Expedia
There is no hot tub which is the reason we booked this particular place Staff said it has not worked for a month. Ceiling was full of mold, 103. I seen on a different site that this was reported also, why aren’t they checking all the rooms for mold. We didn’t notice where the smell was coming from until the next morning. Staff was rude about it seems like they didn’t care. They said they were always booked and busy and didn’t have time.
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Muy limpia y buena desayuno 👍
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Management, Gestion de l’hôtel
Thanks for sharing this feedback with us, Maria!
