Note fondée sur 24 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 juin 2024 sur Expedia
Hotel was up to standard of the company; however, the central area was not conducive to safe walking after dark. I was accosted by an unsuccessful 'Artful Dodger' during my 90 second walk from the only viable restaurant to the hotel. During the day such considerations were not apparent. The other Protea hotel on the lagoon would be preferable.
par un voyageur
Publié le 12 mai 2024 sur Hotels
Amenities included 'airport shuttle ' but there is a $28 charge! We were under the impression that this hotel was recently renovated, but it's in poor condition.
par un voyageur
Publié le 5 déc. 2021 sur Hotels
Good hotel. Friendly service.
Commentaires de Gestion de l’hôtel
18 janv. 2023 par IndongoManagement, Gestion de l’hôtel
Dear Harry,Firstly, allow us to sincerely apologize that this response to your review is only happening now. Due to a technical issue, social media reviews did not reach the team for the last few months. However, your feedback is valued and therefore, once we became aware of your review, we felt it appropriate to still respond (even if some time has passed).Thank you for sharing your feedback after your visit to Hotel Indongo. We are grateful for the positive feedback and will strive to continue providing all our valued guests with the best hospitality in Walvis Bay.Until your next visit, safe travels and best wishes.Kind Regards,Hotel Indongo TEAM
par un voyageur de Canberra, ACT
Publié le 4 janv. 2020 sur Expedia
Walvis Bay is more an industrial working port but the Hotel was pleasant enough. The meals in the dining room were enjoyed by all. One allocated room had not been made up after the previous guest but it was quickly rectified by housekeeping. Stay was not without physical issues with the room etc. but hotel staff were friendly and rapidly on to any issues when advised.
Commentaires de Gestion de l’hôtel
18 janv. 2023 par IndongoManagement, Gestion de l’hôtel
Dear Roger,Firstly, allow us to sincerely apologize that this response to your review is only happening now. Due to a technical issue, social media reviews did not reach the team for the last few months. However, your feedback is valued and therefore, once we became aware of your review, we felt it appropriate to still respond (even if some time has passed).Thank you so much for taking the time to review the hotel when you stayed with us in 2020.We aspire to get the basics right consistently while providing personalized service to make each guest’s stay enjoyable.We are pleased to hear that you enjoyed your stay with us.Kind Regards,Hotel Indongo TEAM
par un voyageur
Publié le 2 janv. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
18 janv. 2023 par IndongoManagement, Gestion de l’hôtel
Dear Masimba,Firstly, allow us to sincerely apologize that this response to your review is only happening now. Due to a technical issue, social media reviews did not reach the team for the last few months. However, your feedback is valued and therefore, once we became aware of your review, we felt it appropriate to still respond (even if some time has passed).Thank you for taking the time to review Hotel Indongo by Marriott, Walvisbay.We hope to make your next stay with us even more memorable.Kind Regards,Management
par un voyageur
Tolerable for a few days
Publié le 5 mars 2019 sur HotelsStayed here a few times. On arrival looks perfectly pleasant, but the rooms are truly dated; filthy carpets, water is piped in from the river (allegedly filtered) - but we had dirty brown water and the smell of fish in the shower water. Two very small bottles of water (and they don't sell large ones) seems terrible given the lack of potable water. Door locks were a bit flimsy. No writing tablet/pens/business supplies in the room.
Internet, forget about it. They need to stop advertising it's even an option; paid or unpaid, it does not exist.
The service, however was good - above average. Everyone we encountered on staff was friendly and accommodating.
Commentaires de Gestion de l’hôtel
13 mars 2019 par Ingrid, Gestion de l’hôtel
I refer to the GUEST Feedback.
Firstly, please allow me to offer you my most sincere apologies for the fact that the Protea Hotel Walvis did not meet your expectations.
You are an extremely important client to Protea Hotels and I assure you that your experience in no way represents the standard we're trying to achieve. We are as committed as ever to providing each GUEST with a most memorable and magnificent Protea Hotels service experience. Based on this, I sincerely hope you will accept my apology.
Should you wish to discuss your service experience with me in more detail, please let me know when would be a convenient time for me to contact you.
Kind regards,
Ingrid Morgan
General Manager
par un voyageur
Publié le 14 oct. 2018 sur Expedia
CONVENIENTLY LOCATED, AND THE PRICE IS RIGHT. I COULD WALK TO ANY LOCAL STORE
Commentaires de Gestion de l’hôtel
16 oct. 2018 par Ingrid, Gestion de l’hôtel
Thank you it was a pleasure being of service to you.
We hope to see you again
par un voyageur
Good and accessible hotel
Publié le 28 mai 2018 sur HotelsProtea Hotel Walvis Bay is situation in the middle of Walvis Bay, it's a very convenient place surrounded with shops, banks, post office and take aways eateries. It's a old and well kept building. Breakfast is great and various. If you want to be near all the aminities that Walvis Bay can offer this is the place to be.
par ANGELA
Publié le 2 janv. 2017 sur Hotels
had the time of my life!!!!
Recommandé
pour Tout le mondepar un voyageur
Publié le 12 sept. 2016 sur Expedia
Möbel in den Zimmer abgenützt, aber sauber und ordentlich.
