Note fondée sur 212 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Hotel was not as advertised on the Hotels.com website. We booked a king suite, non-smoking, with a jacuzzi tub. We did not care about the jacuzzi, but did care about the size of the bed and the room being non-smoking. The hotel was reported as "updated." When we arrived, the room had obviously been heavily smoked in. The room was visibly dirty, with stains on the couches and the material ripped. When we asked for another room and explained the condition, we were told that only one room was a king suite as advertised on the website. We were offered another room in the main hotel, but it also had an unpleasant smell. We asked for a refund and we did get the refund.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Dated room, vanity light didn’t work, lock code didn’t work, spider webs all over the exterior, blinds were broke, not curtains, so parking lot lights shined bright into the room all night!! Musty smell, would not stay here again, especially for the price.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Bathroom not well cleaned. Poor outdoor lighting when arriving at night. Questioned security.
par un voyageur
Publié le 9 sept. 2024 sur Hotels
par un voyageur
Publié le 1 sept. 2024 sur Hotels
The room was dirty trash in trash can, poop on the toilet and bathroom floor was dirty. Carpet was so dirty I couldn't even walk around without shoes. TV went out for over 2 hrs and was told it was just a cable issue. I will never stay there again.
par un voyageur
Never again
Publié le 10 juin 2024 sur HotelsWe had booked two rooms, one for us and one for our friends. Our friends' room reeked of smoke so badly that they kept their luggage in our room and only went there to sleep. It was not a clean room and the smell was horrible. I understand they were renovating but we clearly booked two "nonsmoking" rooms and that is not what we were given. I also got some runaround about us not receiving our check-in code because of booking through Expedia. Every other single email came through from the hotel, so I'm not sure why the room codes were any different. They're juggling two properties and need to do better or just focus on one.
par un voyageur
Publié le 5 juin 2024 sur Hotels
par un voyageur
Publié le 2 juin 2024 sur Expedia
We didn't have unrealistic expectations. However we did expect a clean room. There was pubic hair, dust bunnies and filth along the baseboard behind the bathroom door. Also, both the couch and footstool had disgusting brown stains. That made us distrust the overall cleanliness of the remainder of the room. We stayed at a "MyPlace" the night before which was the same price but immaculate. It may have just been a "bad look" and not your norm, but it sure made a very poor impression.
par un voyageur
Publié le 23 mai 2024 sur Expedia
Carpet was stained but under newer ownership and I believe they are trying to improve it
par un voyageur
Publié le 8 janv. 2024 sur Expedia
