Note fondée sur 40 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,9 Service et personnel
4,9 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de salt lake city
Publié le 10 févr. 2020 sur Expedia
unique intimate experience. wonderful cooked to order breakfast.
very welcoming staff
Commentaires de Gestion de l’hôtel
13 févr. 2020 par Jenny, Gestion de l’hôtel
Thank you for staying at Limetree Lodge. We enjoyed hosting you an we are thrilled you enjoyed the experience as well
par un voyageur
Publié le 10 févr. 2020 sur Expedia
Quiet location but not too far from Lake Wanaka. Very comfortable property, feels like home. Excellent private chef.
Commentaires de Gestion de l’hôtel
13 févr. 2020 par Jenny, Gestion de l’hôtel
Thank you for staying at Limetree Lodge. We enjoyed hosting you and are thrilled you enjoyed the experience as well. We rate our chef as well!
par un voyageur
Publié le 4 févr. 2020 sur Hotels
Wonderful service and meals! The Linden Suite was very roomy and comfortable.
par un voyageur de San Francisco, CA
Publié le 19 janv. 2020 sur Expedia
My wife and I spent two nights of our honeymoon here at Lime Tree Lodge, and very much enjoyed our stay while were there. vThe hotel offered to arrange a wine tour, and we thanked them for this and signed up for it. When we were checking out, we specifically asked the check-out person whether there were any outstanding charges and she said everything had been taken care of.
On the day we arrived home, I received a telephone call from the lady that worked at reception who had assisted us. She began by asking if we had left any clothes there. I told her that I didn’t think so, and she said there were male trousers that had been left. Seeing nothing missing, I asked her to send us a picture and she agreed to do so. The photos indicated that these were not our clothes, and I informed them of this. She then said in a rather accusatory tone of voice that we had left without paying for the wine tour. My wife and I told her that we specifically asked if there were any outstanding charges that needed to be cleared up before we left, and were told that our cards had already been charged. Thus, I asked her to send me an invoice showing what we already paid. She sent a message on Expedia stating that we had left without paying and asking for us to pay. I told her that I thought my card had already been charged, and promptly paid the charges that they had forgotten to bill on our card. I thought this whole interaction was very unprofessional.
Commentaires de Gestion de l’hôtel
20 janv. 2020 par Yohann, Gestion de l’hôtel
Hi Nelson,
Thanks for your reply and sorry to hear about your experience. During this busy season, unfortunately human error can happen and we are trying our best to minimize the risks.
We are glad you had a great stay however and we will work on our systems as it is the last thing we want to hear.
All the best,
Yohann and the team
par un voyageur de Schopfheim
Publié le 3 déc. 2019 sur Expedia
Das Zimmer war sauber, schön eingerichtet, leider zu klein. Super Frühstück, sehr schöner Garten mit Pool.
Sehr nettes Personale
Commentaires de Gestion de l’hôtel
20 janv. 2020 par Yohann, Gestion de l’hôtel
Great to hear you had a good stay.
Have a great day
Regards
Yohann and the team
par un voyageur
Publié le 12 août 2019 sur Expedia
Comfortable and well run, welcoming and helpful. Only criticism was the king bed slumped in the middle (2 singles pushed together?)
Commentaires de Gestion de l’hôtel
19 sept. 2019 par Yohann and the team, Gestion de l’hôtel
thanks for the feedback, we'll take that in consideration and we will look at upgrading our options.
Thanks
par un voyageur
Publié le 23 avr. 2019 sur Expedia
par un voyageur de Seattle, WA
Publié le 12 févr. 2019 sur Expedia
Food was excellent and wine and cheese at night a nice touch. It gave us a chance to meet the other guests. We stayed 4 nights. Only issue are the rooms were built facing a fairly busy road - so there is road noise at night. Also executive rooms were not as large as I would have expected and also not as sound proof. We could hear snoring next door. Staff is wonderful and Wanaka is great!!
par un voyageur de California, USA
Publié le 4 oct. 2018 sur Expedia
This was my favorite spot during our 2 week travel around NZ. I wish we got to stay for more than 2 days. The owners were absolute gems. They had the best local knowledge and gave us some great advice on which spots to visit. They care deeply about their guest and it absolutely shows!
Recommandé
pour Tout le mondepar un voyageur
Publié le 23 août 2018 sur Expedia
Fantastic hosts & setup with great breakfasts by a fabulous french chef Julie and Pinot Noir o'clock at 6:30 pm. Stunning views. Highly recommended.
Commentaires de Gestion de l’hôtel
4 sept. 2018 par Lime Tree Lodge, Gestion de l’hôtel
Thank you for the great review! We love hearing that you enjoyed your stay with us.
Best wishes,
The team from Lime Tree Lodge
