Note fondée sur 281 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
No heating in the room
Publié le 20 août 2017 sur ExpediaI was lodged in the budget cabin. Showers and toilets are outside of the cabin and You have to cross a drive. The big problem is that there was not heating in the cabin and it was Winter. There where 2 radiators but none was working. I spent the night under the covers and even under the covers it was freezing. The reception was closed at that time so I could'nt complain. I went at the reception in the morning at 7.30 to make a complain and talk to the manager. Both the woman at the reception and the manager were compréhensive. I've had à total refund and the manager offered me the breakfast.
Commentaires de Gestion de l’hôtel
15 sept. 2017 par Andrea, Gestion de l’hôtel
Hi Jacques, It was very unfortunate that both heaters in your room were not working. Justin has replaced one and put instructions out for the second one. We have made our room description as accurate as possible for the cabins, as they are not self contained. We apologize for the circumstances and we are glad that you were satisfied with the way we managed the situation.
par un voyageur
Publié le 19 mai 2024 sur Hotels
par un voyageur
Publié le 28 avr. 2024 sur Expedia
Stay at Wanaka Top 10 was amazing, stunning views, clean room and kitchen for use. Really like the layout of the room. Would definitely stay again.
Commentaires de Gestion de l’hôtel
5 mai 2024 par Wanaka TOP 10, Gestion de l’hôtel
Thank you very much for your review. We are very happy to hear you enjoyed your stay. We hope to welcome you back again.
par un voyageur
Publié le 13 avr. 2024 sur Hotels
par un voyageur
Publié le 22 mars 2024 sur Expedia
This Top 10 is Tops with us
Commentaires de Gestion de l’hôtel
28 mars 2024 par Wanaka TOP 10, Gestion de l’hôtel
Thank you for your review. We are very pleased you enjoyed Wanaka TOP 10.
par un voyageur
Publié le 4 mars 2024 sur Expedia
This was a great place to stay like home, but be within driving distance to food and shopping. It was a great second home to do laundry, relax, and feel like home.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Wanaka TOP 10, Gestion de l’hôtel
Thank you very much for your review. We aim to feel more like a 'home away from home' than just a room to sleep in, so we appreciate these comments. We hope to welcome you next time you are in the area.
par un voyageur
The best
Publié le 28 févr. 2024 sur HotelsLOVE his place. We stayed in a 2 bed cabin and it was so clean and well equipped. Highly recommend to choose a Top10 accommodation if available in the area you are staying - these cabins are just perfect and the staff are super helpful and friendly
Commentaires de Gestion de l’hôtel
7 mars 2024 par Wanaka TOP 10, Gestion de l’hôtel
Thank you for taking the time to leave a review. We are very pleased to hear you enjoyed your stay and we thank you for your kind words and recommendation. We hope you had a wonderful time exploring Wanaka.
par un voyageur
Publié le 15 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 mars 2024 par Wanaka TOP 10, Gestion de l’hôtel
Thank you for your review. We hope you had a great time exploring Wanaka.
par un voyageur
Publié le 13 janv. 2024 sur Expedia
Great place for kids
Commentaires de Gestion de l’hôtel
20 janv. 2024 par Wanaka TOP 10, Gestion de l’hôtel
Thank you for your review. We are pleased the kids enjoyed the holiday park and we hope you all had a great time in Wanaka.
par un voyageur
Publié le 27 nov. 2023 sur Expedia
Beautiful spot. Staff is so helpful. The beds were comfy. The views stunning. Perfect place to stay!
Commentaires de Gestion de l’hôtel
1 déc. 2023 par Wanaka TOP 10, Gestion de l’hôtel
Thank you for your review. We are pleased you enjoyed your stay at the park. We hope to welcome you back another time. We trust you had fun exploring Wanaka.
