Note fondée sur 1 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
5,0 Service et personnel
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Nelson
Publié le 24 févr. 2020 sur Expedia
We were there overnight only - arrived at dusk and left before dawn. it will be very beautiful when it is completed. unfortunately, we had an invasion of ants in our otherwise spotless bathroom. they came and sprayed and swept up the dead ants but we would have liked to be switched to a room that didn't smell of raid. there were many more dead ants in the bathroom in the morning so clearly they are living inside the wall somewhere. the staff were lovely.
Commentaires de Gestion de l’hôtel
17 mars 2020 par Aisyah Ayu, Gestion de l’hôtel
Previously, thank you very much for choosing naya matahora island resorts as your preferred place to stay when you visited Wakatobi. We, as management, apologize for the inconvenience about ants that bother you. In the future we will pay more attention and be more careful, so that events like this do not happen again as before. Once again we apologize profusely to Mr. Wayne Hohn, we are waiting for your return.
Regards,
Aisyah Ayu
Administration
