Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Cute place to stay
Publié le 27 oct. 2024 sur HomeAwayThe cabin was the perfect weekend getaway. We had issues with connecting the projector to the internet and finally gave up on trying to connect but other then that the overall experience was great. Will be staying here again in the future.
Commentaires de Gestion de l’hôtel
10 nov. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your wonderful feedback. We're thrilled to hear that our home was the perfect weekend getaway for you. We apologize for the trouble you experienced with connecting the projector to the internet. Your experience is important to us, and we appreciate you bringing this to our attention. We're glad to know that overall, you had a great time, and we can't wait to welcome you back in the future.
par un voyageur
Great stay!
Publié le 7 avr. 2024 sur HomeAwayWe had a great weekend staying here. The projector and hot tub were awesome amenities. There was a snow storm right before we arrived and the roads were clear and the driveway was plowed. We had a great experience and would stay here again!
par un voyageur
A great rustic getaway
Publié le 23 févr. 2024 sur HomeAwayWe really enjoyed our stay here and it was perfect for the two of us and the dog as a cozy, rustic place to relax after winter hiking. The hot tub is a big plus and the projector screen is a nice addition for hunkering down and watching a movie. We had no real issues with cleanliness as noted in other reviews, but it is a cute, cozy hillside A-frame camp. It is not new or fancy, so it really depends on what you’re looking for. We didn’t notice until after booking that the confirmation say AWD/4wd required. We had a front wheel drive car with good snow tires and had no problem with the hill, but in snowier/ muddier conditions I can see how AWD would be nice. The steps to the loft and bottom floor are very steep and more like a ladder. Fine for us but could be tricky for folks with mobility issues. Our dog that hikes mountains didn’t want to go up or down the stairs. Communication through Vacasa seems a little distant. We had no cell service at the house so we couldn’t call anyway, but it was difficult to figure out whom to talk to when the hot tub wasn’t working at the end of our stay. We tried email and got a canned response. We called when we got service and the rep on the phone was nice and put in a “ticket” for the tub. Overall we had a great stay!
Commentaires de Gestion de l’hôtel
14 mars 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review. We appreciate you taking the time to provide us with your valuable feedback. We are happy you enjoyed this home and we appreciate your compliments on the location. We apologize for any personal touch you found lacking. We value the opinions of our guests, and the local staff has been informed of this. They will assess and make any necessary updates to the home for the benefit of future guests. Thank you for your stay, and we hope to host you again soon.
par un voyageur
31st Birthday
Publié le 24 janv. 2024 sur HomeAwayThis place was adorable. This is not a negative review, I actually really enjoyed my stay here however there are things I would really recommend for the future people staying here. Cute Rustic comfy cozy place, clean sheets and towels. Beware the stairs are near impossible to go down very dangerous and steep. Same goes for the upstairs loft. This place leaves your clothes and items stinky like a old basement! If anyone reads this from the Management company please do a serious deep cleaning. Whoever is cleaning it now is not cutting it. Theres spiders EVERYWHERE, not to mention crazy amounts of spiderwebs anywhere and everywhere possible in every room, crack and cranny of the place. Hottub reaked of chemicals, and there was only two wood logs available for the Chimenea. It was very nice, however it stunk clearly of chemicals leaving us with a slight rash after using hottub, plus there being sand in it. That needs a deep clean as well. I think if all these things were done and it was seriously clean, this is a wonderful place to stay and we enjoyed it!
par un voyageur
Horrible
Publié le 3 déc. 2023 sur HomeAwayDont stay here
Commentaires de Gestion de l’hôtel
18 déc. 2023 par VrboOwner, Gestion de l’hôtel
We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Positive experience but more rustic than anticipated
Publié le 12 nov. 2023 sur HomeAwayOverall, a positive experience. The cabin is smaller and more rustic than it appears in listing photos. Other reviews mentioned concerns with cleanliness. We didn’t have major concerns but there were some cobwebs and a dead mouse in basement (not unexpected given the wooded area.) There was a faint odor of dogs and my son’s allergies were triggered. (We understood it was a dog-friendly property so expected that might be the case.) Family enjoyed watching movies on the projector and took full advantage of the hot tub after hiking during the day. The house has plenty of outlets/chargers which were convenient. As other reviews mention, the staircase to loft and basement are incredibly steep/narrow (more like a ladder.)
Commentaires de Gestion de l’hôtel
27 nov. 2023 par VrboOwner, Gestion de l’hôtel
Hi, Jess, and thank you for your feedback. We are disappointed to read that your recent experience was not satisfactory, and we appreciate you bringing this to our attention. We apologize for the house not being cleaned as thoroughly as is our standard and also for the unwanted critters you experienced during your stay. We were able to send pest control out and they have blocked any access points to the home. We are also working with the homeowner on the recommendations made by pest control to move forward. Please know that local staff is available to assist with any cleanliness issues you encounter while in the home. We welcome your feedback as a means to improve and will be sure to follow up with the appropriate parties regarding your experience. We hope you'll give us a second chance to impress you.
par un voyageur
Very cool place and area
Publié le 12 juill. 2023 sur HomeAwayVery nice set up, awesome projector screen comfortable and cozy cabin. Really awesome hot tub and very close to Stratton and mount snow so a lot to do in the area.
par un voyageur de Glastonbury, CT USA
It was ok
Publié le 24 juin 2023 sur HomeAwayWe arrived at the property, opened the door, and were immediately overtaken by the smell of dog. There were stains on the living room rug. Management texted asking how clean the place was, when I described my experience, they apologized. Using the vacuum later, we found it's likely the cause of the smell. The pictures of the property made me think that there were two rooms on the main floor, and a loft with two beds. In reality, there is a room and bath on the main floor, a loft with two beds, and another room in the (very nice) basement, which is accessed by a flight of stairs in a closet that are very steep and narrow. This was my fault for not paying closer attention, but it made sleeping assignments difficult for us, since we had three small kids with us (1,3,5), and didn't want them navigating any of these stairs, especially at night. Having rooms on three different levels also poses complications of trying to maintain a comfortable temperature without AC. It was sweltering in the loft and freezing in the basement. We also noted in the initial walkthrough that the provided chimney was barely held together. I don't know how it was still standing. We opted to roast our marshmallows on the grill instead. After the first meal, we discovered that the water pressure is nearly non-existent when attempting to wash the dishes. This was only the case in the kitchen sink. The place was cute. We had a good vacation. I don't regret booking, but it will likely be the only stay here.
Commentaires de Gestion de l’hôtel
10 juill. 2023 par VrboOwner, Gestion de l’hôtel
Hi Angela, thank you for sharing your feedback and bringing some items to our attention that may need some TLC and we sincerely apologize for the issues you experienced during your time with us. We have forwarded your feedback to the local staff so they can work to improve the house for future guests, and we hope you'll give us a second chance to impress you!
par un voyageur
Late Winter in Vermont
Publié le 4 avr. 2023 sur HomeAwayUpon arriving, we realized that what we had rented was a tiny home, not a normal size cottage. Initally we were very disappointed. The "staircase" to the lower floor was not much more than a ladder (same as the way up to the loft, but that one was as expected). This meant that our dog was limited to the uppper floor only as the exterior walkway down to the slider and hot tub was unshovelled and the was no shovel in the house! How can you be in Vt in the winter without a shovel on hand!!!
The beds and linens were clean, but the floors could have used a good sweeping or vaccumming and the dishes in the cubbards were dirty and needed to be washed before we could use them!
Otherwise, the stay was enjoyable. Once we got used to the size of the place, we settled in and did have fun. The "living room" was comfortable and the projector TV was a very nice touch.
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience, Sue. We sincerely apologize for the issues that prevented you from fully enjoying your stay. We wish that you had alerted us to the issues with cleanliness while in the home so that we could rectify the situation as we worked to fix the issues to which you had alerted us. We take guest feedback seriously and have forwarded all your concerns to the local staff so that we can take the appropriate steps toward a resolution. We will continue to work with both our local staff and the homeowner to make improvements to this home, and we hope you will give us a second chance to impress you.
par un voyageur
Stratton Ski trip
Publié le 11 mars 2023 sur HomeAwayGreat stay for our ski trip in Stratton. There were some uncleaned towels from previous guess and very low water pressure.
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
Philippe, thank you for sharing your experience, we're so pleased you had a great stay! We apologize for the towels that were left unwashed and your comments have been shared with the local team. We enjoyed having you as our guest and we hope to host you again.
