Note fondée sur 175 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 août 2024 sur Expedia
Beautiful room and the price was excellent
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Team George, Gestion de l’hôtel
Thank you for your review, we were pleased that you had a lovely visit to The George and look forward to seeing you here again soon.
par un voyageur
Nice stay
Publié le 8 août 2024 sur HotelsReally enjoyable stay, friendly staff
Commentaires de Gestion de l’hôtel
17 août 2024 par The George, Gestion de l’hôtel
Thank you for your favourable review and we hope to see you again on another occasion at The George
par un voyageur
won't go back
Publié le 5 août 2024 sur HotelsWe arrived after 6 hours in the car to a room that was about 40 degrees in temperature with no ventilation. there were 4 of us in the room. The service was adequate, the staff were trying but a lot of them were clearly new. a few things were offered, shaving cream, cotton wool, sewing kits that could be collected from reception (no phones in the room to ring down so had to go down in person!) but when asked for a sewing kit to fix our childs broken teddy there weren't any to be found. we were really disappointed.
Commentaires de Gestion de l’hôtel
17 août 2024 par The George, Gestion de l’hôtel
Thank you for taking the time to post a review. I am sorry that it was not an enjoyable stay for you but we value your feedback so that lessons can be learned. We were caught out by not having the sewing kits available as advertised and I was aware of the disappointment at the time at not being able to fix the broken teddy. I can only apologise that on this occasion The George failed to deliver a better level of service.
par un voyageur
Excellent... a must stay!
Publié le 1 août 2024 sur HotelsGeorge Inn was warm and very friendly. Had an excellent experience at the hotel with my family. Everything was clean and tidy with no complaints. Had dinner also which was very good. Definitely will recommend and stay again
Many thanks to all the team especially Frances and Mike
Commentaires de Gestion de l’hôtel
17 août 2024 par The George, Gestion de l’hôtel
Thank you for posting a very positive review regarding your recent stay with us. We hope to see you here again soon
par un voyageur
Publié le 29 juill. 2024 sur Expedia
We had been told this was the place to stay, however on arrival we were quickly met with a sign saying no food due to maintenance, this was however for visiting guests, not people staying. however the time window for guests staying to eat was swift. Got the impression staff were minimal and also not trained correctly. During our meal my daughter was still eating her starter yet they wanted to bring mains out? Food was actually very good in deed, just a shame that the service let it down. When we ordered some after drinks at the bar it was clear the staff were not trained on how to make cocktails that they were selling. I returned my wife’s cocktail as it was not nice, after a little hassle they did change it for a Prosecco but this in my eyes should be simple swap and not questioned, she had taken a sip.
The room was ok, the pictures when booking a family room showed a double and a bunk bed, on arrival it was a double with a small sofa bed in the corner of the room where access was fairly limited, the TV over hung the bed and where the room was not level it swung out which is a bit dangerous. I had to chase house keeping as when we first got to the room there was only a 1/4 of toilet roll on the wall. Rooms looked rather tired and in need of a freshen up. I think these elements on this occasion is why we have not rated this venue the best.
Commentaires de Gestion de l’hôtel
17 août 2024 par The George, Gestion de l’hôtel
Thank you for taking the time to post a review. I am sorry that aspects of your stay did not meet with our normal level of service - you mention that The George had been recommended so I can only assume that on this rare occasion we fell short of our normal level of service.We value all feedback and lessons are learned when we don't deliver.I do hope we see you again at the George.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Pub and accommodation in a handy location. They messed up our booking which meant that one of us had to sleep on the floor. (with additional bedding)
We had booked a twin room late in the evening after being let down. Just before we booked, we rang to confirm that we could book a twin. Unfortunately, the twin was already occupied and as we had paid, it was too ate to change.
Food in the restaurant was fine and beer good. Staff are well trained and engaging.
Overall a comfortable stay albeit expensive for the room that was noisy being on the roadside.
Commentaires de Gestion de l’hôtel
17 août 2024 par The George, Gestion de l’hôtel
I am sorry that aspects of your booking and stay did not run smoothly but pleased that you enjoyed the food and good ale. I hope that we see you again at The George when you should have a more favourable experience.Thank you for taking the time to post a review as we take all feedback seriously to enable us to learn and improve the service offered.
par un voyageur
Publié le 16 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par The George, Gestion de l’hôtel
Thank you for 10/10.We are delighted that you rated us highly and hope you come back soon
par un voyageur
Meget bra betjening.
Publié le 14 juill. 2024 sur HotelsFlott pub med god mat, fine rom og svært hyggelig betjening.
Enkelt å få parkert og det var også en ladestasjon for elbil rett over veien.
Vi valgte å ta ei ekstra natt her, og drog på landsby besøk til Lacock og Castle Combe, etter anbefaling fra verten vår. Absolutt nydelige små engelske byer ❤️.
Commentaires de Gestion de l’hôtel
17 août 2024 par The George, Gestion de l’hôtel
We are delighted that you enjoyed your stay.Dankjewel
par un voyageur
Publié le 15 juin 2024 sur Hotels
Excellent food. Great staff
par un voyageur
Publié le 14 juin 2024 sur Expedia
The room was excellent spotlessly clean but there was no hot water
When queried with reception was told a blip in the boiler!!!
Said immersion heater would be switched on but this didn’t happen
I trust we will have refund as our sole purpose of staying the night was to use the shower
