Note fondée sur 836 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,7 Service et personnel
3,4 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 oct. 2024 sur Expedia
This property was very unsatisfactory. The door we had to practically kick it to open. The carpet was extremely filthy and the sheets were dirty. The bathroom had no tissue and the stay was just unbearable
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Guest Services Manager , Gestion de l’hôtel
Thank you so very much for taking the time to provide feedback from your recent visit with us. I was wondering if you spoke to a manager when you had issues at the hotel to see if the problems could be immediately resolved? It's so important for us to hear from our guests, whether positive or negative so we can work to better accommodate our guests We will certainly look into these issues Thank you again
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Guest Services Manager , Gestion de l’hôtel
Thank you so much for taking the time to rate your stay with us. We are always welcome to specific details to help us better assist our guests. See you next time you are in the area
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Guest Services Manager , Gestion de l’hôtel
We appreciate your time in rating your visit with us and apologize for any inconvenience you experienced. And specific feedback is always welcome so we can work to better serve our Guests. Hope you will give us another opportunity
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Guest Services Manager, Gestion de l’hôtel
We appreciate your positive rating of our hotel and hope you will return soon
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Guest Services Manager, Gestion de l’hôtel
Thank you for rating our hotel, as always specific details from our Guests' stay helps us to better serve you and provide the best Guest Service Satisfaction Possible
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Upon arrival the front desk clerks were very resourceful with traveling and restaurants info.
We felt endanger and by one of your hotel guess. Finally the room was very dirty, my skin itched from using the linens ( Just over all a filty and very out dated room, Nasty walls and carpets) GROSS. Needs a total remodeling.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Guest Services Manager, Gestion de l’hôtel
Thank you for taking the time to provide details and information from your stay with us We work hard to provide the best possible Guest Service Satisfaction and apologize for any issues you had Management will look into all items mentioned so we can work to resolve any issues you experienced to better serve our Guests in the future
par un voyageur
DON'T STAY HERE
Publié le 18 sept. 2024 sur Hotelsblood and broken glass on floor. overall, gross!!
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Guest Services Manager, Gestion de l’hôtel
Thank you for taking time to rate our hotel and provide your information. Our apologies for any issues you may have encountered while staying with us. Surprised at the details you have provided regarding blood and glass which is not the case in our guest rooms. Hoping you asked for a manager to assist while you were with us to better assist you. Thank you
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Guest Services Manager, Gestion de l’hôtel
Thank you for taking the time to rate our hotel and your experience with us Hope you will visit again when next in our area
par un voyageur de Neptune
Publié le 1 sept. 2024 sur Expedia
The Staff was pleasant, however, the place was dated and we had to fight with the door to get it open. Otherwise we slept well
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Guest Services Manager, Gestion de l’hôtel
Thank you for taking time to rate our hotel and provide details from your stay with us We strive to have our guests feel welcome and comfortable so quite happy you slept well. Hoping our maintenance staff was able to assist with your door issue if it was sticking In any event feedback is so important to us Thank you
par un voyageur
Publié le 16 août 2024 sur Expedia
Outdated and filthy
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Guest Services Manager, Gestion de l’hôtel
Thank you for your feedback We appreciate your time and sorry if you had any issues during your staff with us Our housekeeping staff works very hard to keep our property and guest rooms clean and to our high expectations Hoping you will give us another opportunity to serve you
