Avis Dog-Friendly Cottage with Washer/Dryer, WiFi, Private Hot Tub, and Wood Stove

The house was cute, and the location was good. We liked the woods and stream around the house and the quiet road it was on. The views of the woods out the windows were lovely. There were a few old board games for the kids, but not much else for them to do when it was raining. The TV worked well, and we had internet. The bed downstairs was a little hard and the sheets looked old. Some of the furniture was obviously old, but we didn't use a lot of it anyway. The kids stayed in the loft and thought that was fun. The downstairs shower didn't seem to get hot no matter how long we ran it, but I'm not sure why. We just used the upstairs shower. We were happy that we could bring our dog. Overall, it was a nice stay for the few days we were there, and very affordable.

Llegamos y la casa esta sucia la mesa d comer los pisos sucios con mancha las sabanas d los cuartos con mal olor los utencilios d la cocina sucios llamamos para ver q solucionaban me dijeron q ellos iban al siguiente di les avisamos q no ibamos a estar despues d las 9 q ellos podian ir y nunca se aparecieron mi esposa y yo nos pusimos limpiar estabamos considerando irnos antes pero despues d q NOSOTROS limpiamos decidimo quedarnos, la casa linda pero necesita improvements las gavetas d la cocina no abren bien no hay cortinas en los cuartos las camas suenan demasiado deberian d cambiarlas y no teniamos nada d madera para la chimenea d verdad q vacasa 2 of 10

The house was dirty when we got there, feminine products in the garbage in the bathrooms, dirty glasses left upstairs, the mirrors in the bathroom had fingerprints and water marks still on them, most importantly the oven did not work, and no coffee maker that worked. Hot tub was dirty, plus there were not any tools to clean it. I talked to the property manager, she did drop off a carafe for the coffee maker, but it didn't fit. She also told me they were waiving the cleaning fee, but that hasn't happened yet, I contacted her since I've been home, have not heard back. Location was nice, but inside the house has chunks of dust and uncomfortable furniture. If you look closely enough, you can see the sagging mattress in the pictures.

The place provided the space we needed for all our family members, and we found all the amenities we needed. It was a great home away from home as we travelled to different sites in Vermont. Thanks

Beautiful views, stream running through the property, comfortable, spacious, clean, attic playroom/bedroom for kids, close to food markets with healthy foods. What’s not to love?

Already wrote a review on vacasa. Too bad it's managed by company not the home owner

Our family of 5 and dog enjoyed our stay at Birch Hollow. Spacious home for 5 or more with lovely first floor gathering space. Beautiful large windows looking out over the Brook below.

We love this place! Very comfortable. Great table for gathering. Good space to be together.

The cottage is in a perfect location for accessing surrounding areas in Vermont. The cottage itself is secluded, surrounded by trees and brooks - very picturesque! Especially with the fall foliage this week. But . . . I would not return to the cottage. I’ve used VRBO many times and have had great success securing places that live up to the description on line. Good communication with the owners. I learned a valuable lesson this time - the cottage is run by a company - Vacassa and I will not do that again. The reply time was 2-3 days and the personal touches are definitely not there. Major Concerns - Needs a lot of TLC and tiding up of amenities such as 1. New mattresses. 2. Provide bath towels that actually dry you with one towel. Hot tub towels would be nice. Tiny soap bars in a bag and little tubes of shampoo/conditioner (think motel 6) 3. Provide containers to store food in . 4. Knives that cut an apple. Dish towels were non existent. It just felt weird using a bathroom hand towel. No washcloth! 5. There was no where to take garbage out and no bags. 6. A beautiful wood burning stove but no wood or instructions. 7. Hot tub top needs replaced! No straps, all torn and to keep the one side afloat they’ve stuffed some kind of stuff in the lining that weighs a lot to keep it upright. My overall feeling is the cottage is being run by a cooperation but not well. And my last complaint. We live in Florida - Tampa Bay Area. Hurricane Ian headed directly for us - the airport was closed, which caused us 2 full nights. I contacted them immediately re: this natural misfortune early (6 a.m.) I did not hear back from them for two days and their response was that since we were arriving the following day - no amendments could be allowed. No compromise on the 2 days lost, no offer to extend the time - just sorry for the inconvenience. That’s the difference between a cooperation and the personal touch of an owner.