Improvements are necessary for me to even consider staying at this property in the future. I have visited the area and routinely trust this property and have had great a wonderful experience on all occasions. This trip, i arrived late and woke up early in the morning only to relize i couldn't flush my toilet (no handle). When brought to the attention of the staff, the problem was never resolved so I requested another room, and the worker was insinuating i broke it, "because he cleaned the room days ago and it was fine."
After being assigned another room, the refrigerator was inoperable, the toilet was heavily solied, and the tub/shower was dirty and drained slow. I also requested facial tissues of which i never received.
One misleading factor is a "hot breakfast." This consists of a waffle, and you are lucky if the drink machine is even turned on, and the milk is not spoiled.