Note fondée sur 314 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
10 oct. 2023 par April, GM, Gestion de l’hôtel
Thank you!
par un voyageur de WILSON
Publié le 12 oct. 2024
par un voyageur
Publié le 29 sept. 2024
Broken tiles in bathroom. 1 jet in Jacuzzi tub did not work. Could hear the person in the room next to me snoring. Light from the hallway was coming through the bottom and sides of door. Staff was great.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
par un voyageur
Publié le 30 juill. 2024 sur Expedia
There was major water damage, with big dryers running on all the floors. Elevator DIDN'T work, we were told we could NOT have a key to the room because the machine was down. The room smelled like moldy, musty hot room. The curtains were full of mold and the sheets on the bed were not clean, and there were FLIES, about 15 or more in there. I wrnt to the front desk and told her we were canceling the reservation and was told to go through Expedia for a refund. We were told that if we pay cash, we would get the room cheaper, pay when we leave. WELL THOSE “PEOPLE” TOOK MY MONEY OUT OF MY ACCOUNT BEFORE WE EVEN LEFT!!! They had my C.C. number because it is required to hold the room. THEY REFUSE TO GIVE ME MY MONEY BACK!!! PIECES OF CRAP PEOPLE. Don't stay there, EVER!!!
par un voyageur
Publié le 28 juill. 2024 sur Expedia
N/A
par un voyageur
Publié le 28 juill. 2024 sur Expedia
There was a no key entry the place was flood
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Door locks do not work. Staff has to open your room. Elevator not working. Paint falling and peeling in the room. Most plugs did not work. Hair dryer did not work.
Not a great stay.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Wasnt given a key, so staff had unlock door whenever we left and returned...left early and wasnt offered a refund... doubt highly i go back
par un voyageur
Publié le 22 juill. 2024 sur Expedia
There was stinky smell everywhere in the hotel and looks dirty. Reception area had some broken items stacked behind. At the third floor there was some machine running all the time that was so noisy. Bed covers and pillow covers were so dirty that we couldn’t use them at all. There was also some spot of blood or something disgusting. Behind the hotel there was some abandoned place like a broken factory. With the price better facilities are expected. They should do better maintenance and provide better service. Very much disappointed.
