Note fondée sur 669 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,4 Service et personnel
2,9 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2023 par Dannielle Rediresponse Specialist, Gestion de l’hôtel
Hello Regine, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WARRENTON and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management
par un voyageur
Publié le 1 mai 2022 sur Expedia
Very good to make a stop on your journay’s
Commentaires de Gestion de l’hôtel
2 mai 2022 par Vijay Patel, Gestion de l’hôtel
Thank you for staying with us.
par un voyageur
Publié le 23 avr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
24 avr. 2022 par Vijay Patel , Gestion de l’hôtel
Sorry for your unpleasant stay. Thank you for staying with us.
par un voyageur
plus jamais
Publié le 15 août 2015 sur Hotelsheureusement que c'était pour une seule nuit. Le portique sentait la cigarette. Le matelas faisait penser à un trempoline. À cinq heures le matin nous quittions, incapables de dormir.
par Pierre Vincent de Québec
Publié le 16 juill. 2013 sur Hotels
Lhôtel ne valait pas plus que 2 étoiles pour son apparence et son entretien. cependant le personnel était courtois.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Perla, We at the RED ROOF INN WARRENTON are thrilled to have earned your perfect scoring of 5/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Oniel RediResponse Specialist, Gestion de l’hôtel
Hi Said,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn Warrenton. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Carla RediResponse Specialist, Gestion de l’hôtel
Hello Lynne, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Warrenton and I appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please do not hesitate to let our front desk know so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist
par un voyageur de Springfield
Publié le 1 sept. 2024 sur Expedia
The first room we were given had an unpleasant odor and upon request, we were given a cleaner, more pleasant room immediately.
It was clean (except for some crumbs on the floor by the edge of the refrigerator).
The bed was comfortable.
Everything (bathroom, coffee maker, tv, and A/C) worked well. The hotel was quiet (no loud guests). We would consider staying there again.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Melissa RediResponse Specialist, Gestion de l’hôtel
Dear Elaine,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Warrenton. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our comfortable beds, clean room and quiet hotel. However, I apologize for the hinderance faced due to the odor in your first room, nevertheless I am happy to see we were able have that rectified. Thank you for your 4/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. It would be our pleasure to have you stay with us again at Red Roof in the future.Sincerely,MelissaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 29 août 2024 sur Expedia
It was sufficient
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Jonathan RediResponse Specialist, Gestion de l’hôtel
Dear Anthony,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN WARRENTON. It was great to read that you were pleased with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,JonathanRed Roof ManagementRediResponse Specialist
