Note fondée sur 479 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 oct. 2024
Room smelled like mold.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Jace, We appreciate your feedback and apologize for any inconvenience you may have experienced. Your comments will be shared with our team for further review and improvement. Thank you for bringing this to our attention, and we hope to welcome you back for a better stay in the future.
par un voyageur
Publié le 11 août 2024 sur Expedia
Overall good experience. Breakfast not much to write home about. Should be much better for what you pay for.
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Jim,Thank you for your feedback on your recent stay. We appreciate hearing about areas we can improve, and we will make sure to share your comments with our team for their review and consideration. Our aim is to continuously enhance our guests' experience, and we hope to have the chance to impress you in the future.
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Darrell,We're thrilled to hear you had a great stay with us! We hope to welcome you back soon for another memorable experience.
par un voyageur
Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Vasyl,Thank you for choosing to stay with us! We are thrilled to hear that you had a fantastic experience at our hotel. We look forward to welcoming you back soon for another enjoyable stay!
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Manager, Gestion de l’hôtel
Hello carmelo,Thank you for choosing to stay with us! We are delighted to hear that you had a wonderful experience during your time at our hotel. We look forward to welcoming you back on your next visit.
par un voyageur
Publié le 14 juill. 2024 sur Expedia
Never stayed there called cancelled room and they said they would only charge for 1 night, instead charged my credit card for 1 night as agreed and the next day charged me for 2 more nights. Tried contacting Expedia but they do not have a way to talk to a live person. Will never book through Expedia ever again. So frustrating
A lot of these Tech companies are great until they are not anymore.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Manager, Gestion de l’hôtel
Hello Donnelly, We are sorry to hear about your experience. We advise contacting Expedia directly to resolve the billing issue. Your feedback is important, and we appreciate you bringing this matter to our attention for further investigation.
par un voyageur
Publié le 9 juill. 2024 sur Expedia
The property was nice. the breakfast was poor - two types of cereal, waffles, and white and wheat bread.
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Manager, Gestion de l’hôtel
Hello Daniel,Thank you for sharing your feedback with us. We appreciate your positive comments about our property. We have noted your comments regarding the breakfast selection and will share this with our team for their review and consideration. Your input helps us improve our services for all guests.
par un voyageur
Publié le 5 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Manager, Gestion de l’hôtel
Hello Elizabeth,We are thrilled to hear that you had a perfect stay with us! We hope to welcome you back soon for another wonderful experience.
par un voyageur
Publié le 3 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Manager, Gestion de l’hôtel
Hello Miyain,We are delighted to hear you had a great stay with us! We look forward to welcoming you back soon for another wonderful experience.
par un voyageur
Improvements needed
Publié le 2 juill. 2024 sur HotelsUpon arrival the reception desk person was very helpful. However each night after that was not as helpful. There were two of us. The first night we had 2 of the bath towels and hand towels and wash cloths. Every night after that we had to ask for the second bath towel, wash cloths and hand towels even though it was clear we used all of it each night. Tissue box was not filled when empty. Plastic cups were not replenished. Ice bucket plastic was not replaced.
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Manager, Gestion de l’hôtel
Hello Sheila, Thank you for sharing your experience with us. We appreciate your feedback regarding the housekeeping services and will address it with our team for improvement. Please do not hesitate to reach out to our management team directly regarding any further concerns you may have. We value your input as it helps us enhance the guest experience for future stays.
