Note fondée sur 423 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Nice courtyard. Good breakfast.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Brooklyn Blanton, Gestion de l’hôtel
Dear Susan,Thank you for taking the time to share your experience! We're thrilled to hear that you enjoyed our beautiful courtyard and the breakfast offerings.We strive to provide a memorable stay for all our guests, and your feedback is invaluable in helping us improve. If there's anything specific that would have made your stay a perfect five-star experience, please let us know.We hope to welcome you back soon!
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Brooklyn Blanton, Gestion de l’hôtel
Thank you for your 8 out of 10 review! We appreciate your feedback and are glad you had a positive experience. If there’s anything we can do to make your next stay even better, please let us know. We look forward to welcoming you back!
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Friendly staff
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Brooklyn Blanton, Gestion de l’hôtel
Thank you for the fantastic 5-star review! We’re so glad you had a great experience with us. Your support means a lot, and we can’t wait to welcome you back soon!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
This was a great hotel to stay! The staff was super friendly. Very homey feel to the whole hotel. The room was comfy and clean. We didn't go to the pool but there is an indoor heater pool with a couple courtyards/patios attached. The breakfast was well stocked and had hot options as well. There is a variety of restaurants within walking distance or close to the hotel. We would stay there again.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Brooklyn Blanton, Gestion de l’hôtel
Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay and felt at home with us. It’s great to know our friendly staff, comfy rooms, and well-stocked breakfast made a positive impression. We appreciate your comments about the pool and nearby dining options, too. We can’t wait to welcome you back on your next visit! Safe travels!
par un voyageur
Publié le 21 sept. 2024 sur Expedia
close to hwy 30 which was close to the road we were going
on the next day. The parking was very easy.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Brooklyn Blanton, Gestion de l’hôtel
Thank you so much for your 5-star review! We’re glad to hear our location and parking made your stay convenient. We hope your travels went smoothly and look forward to welcoming you back next time! Safe travels!
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Brooklyn Blanton, Gestion de l’hôtel
Thank you for your review! We appreciate the positive rating and are glad to hear you had a good experience. If you have any specific feedback or suggestions on how we could make your next stay even better, please feel free to share. We look forward to welcoming you back!
par un voyageur
Publié le 24 août 2024 sur Expedia
Clean room. Pool was fantastic. The parking lot seemed very secure compared to many hotels in which I’ve stayed. Staff was exceptionally pleasant. All in all, would definitely stay again.
Commentaires de Gestion de l’hôtel
30 août 2024 par Brooklyn Blanton, Gestion de l’hôtel
Thank you so much for your fantastic review! We’re thrilled to hear that you enjoyed the clean room, the fantastic pool, and the secure parking lot. It’s great to know that our staff made a positive impression on you as well. We can’t wait to welcome you back for another stay!
par un voyageur
Publié le 19 août 2024 sur Expedia
The lobby area was updated and fairly nice and the staff was very kind, however the room was extremely dated, door to room was damaged, bathroom facilities extremely dated, wall electric plates and switches were discolored from age and flooring very old. Rooms need updated badly and definitely do not match the pictures shown on the booking website.
Commentaires de Gestion de l’hôtel
30 août 2024 par Brooklyn Blanton, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the updated lobby and found our staff to be kind. However, we’re sorry to learn that the condition of the room did not meet your expectations and that it didn’t align with the pictures you saw online. We appreciate your comments about the room’s condition and will use your feedback to address these issues with our maintenance team. We hope you’ll consider giving us another chance in the future to provide you with a better experience.
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Brooklyn Blanton, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We’re pleased to hear that you had a positive experience overall. If there’s anything specific that could have made your stay even better, please let us know. We appreciate your input and look forward to welcoming you back in the future.
par un voyageur
Publié le 11 août 2024 sur Expedia
Our room was not clean and had an ant infestation. When we told the front desk they offered to spray chemicals in the room while we were in the room and never offered to move us to a new room
Commentaires de Gestion de l’hôtel
30 août 2024 par Brooklyn Blanton, Gestion de l’hôtel
I’m truly sorry to hear about your experience. This is certainly not the level of cleanliness and service we aim to provide. I apologize for the inconvenience caused by the ant infestation and the response from the front desk. Your feedback is crucial, and we’ll be addressing these issues with our team to ensure they’re handled more appropriately in the future. Please contact us directly if you’d like to discuss this further or if there’s anything we can do to make it right. Thank you for bringing this to our attention.
