Note fondée sur 738 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 juill. 2022 sur Expedia
Belle chambre ! L’option déjeuner vaut la peine pour 2. Service au restaurant l’équipe semblait vraiment débordé.
Commentaires de Gestion de l’hôtel
26 juill. 2022 par Jon, Gestion de l’hôtel
Thank you for choosing us! Looking forward to service you in the future :)
par un voyageur
Publié le 20 août 2024 sur Expedia
Clean
Commentaires de Gestion de l’hôtel
23 août 2024 par Jon, Gestion de l’hôtel
Thank you for choosing us and the review!
par un voyageur
Publié le 19 août 2024 sur Expedia
The hotel is beautiful and make sure you buy the breakfast package it is a great deal
Commentaires de Gestion de l’hôtel
23 août 2024 par Jon, Gestion de l’hôtel
Thank you for choosing us and leaving an awesome review. Thank you!
par un voyageur
Service with a smile
Publié le 18 août 2024 sur HotelsStay was fairly normal but what sets crowne plaza apart is the service. Each person we encountered was more helpful than the last. Special acknowledgement to Jon Opele at the front desk who was more than helpful and made sure to take extra time to make the trip special for each of my kids. Jon is a credit to the hotel and when we return it will be because of him.
Commentaires de Gestion de l’hôtel
23 août 2024 par Front Desk, Gestion de l’hôtel
Thank you so much for choosing us and the amazing review! We strive in giving our guests the best experience possible. I will definitely make sure Jon hears about this! Looking forward to your next stay!
par un voyageur
Started of rough but turned out great.
Publié le 18 août 2024 sur HotelsCheck in was super quick. We got to our room the ac was on and it was 72 so I turned it down and the air coming out didn’t feel very cool and it went up to 74. So at 3:30 I went to the front desk and to.d them so they put a work order in. At around 4 the fire alarm went off and we had to go outside…was a false alarm. Got back in the room around 4:15 and at 4:20 the maintenance man knocked on the door. He was very polite and kept apologizing. With in 3 minutes he vacuumed water out of it and it was back in action. The rest of the weekend went fine. I would definitely stay again. They go above and beyond to make things right.
Commentaires de Gestion de l’hôtel
23 août 2024 par Jon, Gestion de l’hôtel
Thank you so much for choosing us and leaving a great review. We apologize for the fire alarm and HVAC challenges you experienced. Glad we turned it around for you and looking forward to a better stay soon!
par un voyageur
Publié le 18 août 2024 sur Expedia
Very pleasant stay
Commentaires de Gestion de l’hôtel
23 août 2024 par Jon, Gestion de l’hôtel
Thank you for choosing us and leaving an awesome review. Thank you!
par un voyageur
Our New Go-To Hotel in Warwick
Publié le 17 août 2024 sur HotelsGreat stay from warm welcome to departure. Rooms were very modern and comfortable…hotel stresses guest comfort, to include keeping the noise down. This will be my go-to the next time I am in Warwick.
Commentaires de Gestion de l’hôtel
23 août 2024 par Jon, Gestion de l’hôtel
Thank you for choosing us and leaving an awesome review. Thank you!
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Jon, Gestion de l’hôtel
Thank you for choosing us and leaving an awesome review. Thank you!
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Jon, Gestion de l’hôtel
Thank you for choosing us and leaving an awesome review. Thank you!
par un voyageur
Publié le 10 août 2024 sur Expedia
Bath tub had molds. When we entered the room there was a really bad smell in there and you can’t open windows. AC was working loud and smells. I think carpets smell too. They tried to fix the smell they did it temporary but came back again. Their pool was small and dirty. It was so blurry and they put to much chlorine inside burnt my eyes and lungs. Their breakfast was terrible no taste at all and they want $18pp doesn’t even worth it. We got 2 people free but it was so bad.
Commentaires de Gestion de l’hôtel
10 août 2024 par Front Office Manager, Gestion de l’hôtel
Hello, We are truly disheartened to read this review. We will be working with our teams to fix these issues!
