Note fondée sur 916 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,2 Propreté de la chambre
2,7 Service et personnel
2,1 Confort de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par SueDan de Longueuil, Quebec
Dépanné pour coucher
Publié le 31 juill. 2014 sur HotelsLes passages très sale, pas toujours des serviettes et débarbouillettes dans la chambre. Emmener votre shampoing non fourni.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
No mini fridge, microwave, or coffee maker in room. Cockroaches in room and horrible smell in hallways and at front desk. There's homeless people living there. They should just keep this place running for them and not for the public.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Manager, Gestion de l’hôtel
Hello Joshua,We apologize for any inconveniences you experienced during your stay. Your feedback is valuable to us and has been shared with the relevant departments for immediate attention. We strive to provide a comfortable environment for all our guests and are constantly working to improve our services. We appreciate your comments and will address them accordingly.
par un voyageur
Publié le 31 août 2024 sur Expedia
Front desk put me in a room I couldn’t open the door, it was broken, then didn’t give me a refund or put me in a new room.
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello Kelley,We regret to hear about your experience and appreciate your feedback. We encourage guests to reach out to our management team directly to address any concerns or issues experienced during their stay. Please do not hesitate to contact us for further assistance.
par un voyageur
Publié le 30 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello shanna,We are delighted to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another exceptional stay with us.
par un voyageur
Publié le 28 août 2024 sur Expedia
Good and Convenient
Commentaires de Gestion de l’hôtel
29 août 2024 par Manager, Gestion de l’hôtel
Hello Vineeth,We appreciate you taking the time to share your positive feedback with us. Your satisfaction is our priority, and we are pleased to hear that you found our hotel to be good and convenient. Should you have any further comments or suggestions, please feel free to reach out to us.
par un voyageur
Publié le 22 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 août 2024 par Manager, Gestion de l’hôtel
Hello janice,We are sorry to hear that you did not fully enjoy your stay with us. Please feel free to reach out to us directly to discuss any concerns you may have so we can address them appropriately.
par un voyageur
Publié le 18 août 2024 sur Expedia
Their was such a Bad odor in the entire Hall in building H smelled like a sewage leak or Vomit next no garbage pails in the rooms sheets where stained an jus looked crusty i come from an urban environment in NYC an have lived in NYCHA buildings this reminded me of a project the way the lay out is of the units an buildings an other questionable activity will never stay in this place again reminded me of a welfare Hotel
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello Andrew, Thank you for providing your feedback on your recent stay. We value all comments from our guests and will share your concerns with the relevant departments for further review. Our goal is to address any issues to enhance the guest experience. Please feel free to reach out to our management team for any further assistance.
par un voyageur
Publié le 8 août 2024 sur Expedia
It was clean
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello shanna,We appreciate your feedback on the cleanliness of our hotel. Guest satisfaction is our priority, and we're pleased to hear that your expectations were met. Please don't hesitate to reach out if you have any other comments or suggestions for us.
par un voyageur
Publié le 4 août 2024 sur Expedia
Absolutely not a hotel or even a roach motel! Total section 8 ghetto.. cracker front desk was like boyz in the hood. Water running through the room dog breeding abuse and can't explain what else! Don't bother kill yourself or sleep in your car
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Corinne, We're concerned to hear about your experience and apologize for any inconvenience caused during your stay. Feedback like yours helps us improve, and we encourage guests to reach out to our management team directly to address any concerns they may have. We appreciate your feedback and will address the issues raised.
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Soliven, We're sorry to hear you didn't fully enjoy your stay. Please reach out to us with any feedback you'd like to share so we can address it promptly.
