Note fondée sur 909 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 sept. 2024 sur Expedia
It was our second time staying at this beautiful hotel. The employees and the installations are amazing . Everything is also super accessible (stores, restaurants, public transportation).
BUT, we had a little problem with the bathroom : it needed some work done. The very small sink needed some caulk and had almost no pressure.
But overall, we had an amazing stay at the Nylo :)
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Customer Service, Gestion de l’hôtel
Chantal, it's wonderful to hear you had a great time at NYLO Providence Warwick Hotel, Tapestry Collection by Hilton. The team members are thrilled to know you found both the location and facilities to be excellent. Your feedback regarding the bathroom has been noted, and we're glad it didn't overshadow your stay. We're looking forward to welcoming you back for another amazing visit.
par un voyageur
Publié le 9 juill. 2024 sur Expedia
Calm, not too busy on a monday, perfect for us
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Customer Service, Gestion de l’hôtel
Isabelle, thank you for your wonderful feedback! NYLO Providence Warwick Hotel, Tapestry Collection by Hilton, is delighted to hear that our serene atmosphere suited you perfectly. We hope to welcome you back for another peaceful stay.Best Regards,AMGeneral Manager
par un voyageur
Publié le 3 mars 2023 sur Expedia
Commentaires de Gestion de l’hôtel
29 mars 2023 par Customer Service, Gestion de l’hôtel
Thank you for the excellent rating, Emmanuelle!Our goal is to go above and beyond to ensure our guests have a memorable experience at NYLO Providence Warwick Hotel, Tapestry Collection by Hilton! We look forward to hosting you again soon.Best Regards,AMGeneral Manager
par un voyageur
Hôtel sympa mais isolé
Publié le 12 août 2022 sur HotelsHôtel sympa mais localisation isolée de tout sinon rien à redire convient pour une ou deux nuits
Commentaires de Gestion de l’hôtel
13 août 2022 par Sean R., Gestion de l’hôtel
Thank you for sharing Valerie. We appreciate the review and hope that we will be able to welcome you back again.
par un voyageur de Atlanta
Publié le 23 oct. 2024
I hope this place was in the process of opening. Breakfast and dinner in the restaurant were both sub par. The shower floor was slippery and the controls were very hard to use. The HVAC was loud and blew right on me. After a shower the concrete walks were steamy and water ran onto my suitcase. Having to pay $10 a night to park across the street was absurd. It's the only place in the area, but I doubt I'll return.
Commentaires de Gestion de l’hôtel
24 oct. 2024 par David R - Assistant General Manager, Gestion de l’hôtel
Hello James,Thank you for sharing your thoughts about your recent stay. We sincerely apologize for not meeting your expectations and appreciate your feedback as it helps us improve our services.We are committed to providing a positive experience for our guests, and it’s concerning to hear that we fell short during your visit. Please know that we value your input and are dedicated to making the necessary improvements. We hope you will consider staying with us again in the future so we can provide you with the experience you deserve.
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Customer Service, Gestion de l’hôtel
ATHANASIA, it’s wonderful to hear you had a great time at NYLO Providence Warwick Hotel, Tapestry Collection by Hilton. We hope to welcome you back soon!
par un voyageur
NYLO / LOOM
Publié le 7 oct. 2024 sur HotelsDisappointing, The room AC did'nt work well, only warm water in shower not hot, Room was not big on comfort.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Customer Service, Gestion de l’hôtel
Mike, thank you for sharing your feedback. The team will take a closer look at the concerns you raised regarding your room's amenities. They are always striving to improve the guest experience and appreciate your input. Your satisfaction is important, and they hope for the opportunity to welcome you back in the future.
par un voyageur
Publié le 7 oct. 2024
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Customer Service, Gestion de l’hôtel
Susan, thank you for staying with us at NYLO Providence Warwick Hotel, Tapestry Collection by Hilton. We hope to welcome you back soon!
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Beautiful property with chic, industrial rooms. Comfiest hotel bed I've had in a long time! A for interior design. B for location - near highway and airport. C for breakfast service - pretty slow.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Customer Service, Gestion de l’hôtel
Katherine, Thank you for staying with us at NYLO Providence Warwick Hotel, Tapestry Collection by Hilton. We're delighted to hear you enjoyed the chic and industrial design of the rooms and found the bed exceptionally comfortable. We appreciate your feedback on the location and breakfast service and will use your comments constructively. We're looking forward to welcoming you back for another wonderful experience.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
The room was comfortable but it didn’t have a microwave or a fridge. The door is really heavy and the bathroom does not have 4 walls.
The breakfast, eggs and potatoes, was very salty and overpriced.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Customer Service, Gestion de l’hôtel
Anamaria, thank you for sharing your feedback. The comfort of the room is appreciated, and the feedback regarding the room amenities and breakfast has been noted. The design of certain elements may vary, and different options may be available upon request. The team is always ready to assist with guest needs to ensure a more satisfying visit.
