Note fondée sur 79 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
5,0 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 oct. 2024 sur Expedia
Liked friendly, helpful staff. Delicios food. Gorgeous view from the room. Liked bathroom amenities (esp. the towel warmer), but not having a solid wall (only glass) between bedroom and bathroom made it hard for sleepers when others used bathroom.
Had to walk through large puddles on the stone walkways each day when it rained. Rain water wasn’t removed in the mornings.
Pricey.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Nagma, Gestion de l’hôtel
Dear Alison,Thank you for your review.We are pleased to hear you enjoyed your accommodations and the spectacular views! The glass partitions between the bathroom and the bedroom lend to unobstructive views of the ocean. However, there are privacy screens in all the bathrooms, which it looks like you may have missed. In reference to the rain puddles, we do have some areas that require re-pitching of the walkway for better drainage and this work is scheduled to be completed in our off season. I apologize for the inconvenience of having to walk through these puddles. Thank you again for your feedback.Best Regards,Nagma WalkerGeneral Manager
par un voyageur
Publié le 20 oct. 2024 sur Expedia
My girlfriend (now fiance) and I got engaged here, and we absolutely loved our stay. I gave four stars to the property condition and facilities only because they are still building a little more of the resort, so the wade pool and a couple other things weren’t actually there yet. Similarly, I gave 4 stars for the area around the property mostly because there aren’t other restaurants and whatnot in the area yet since this is a new resort. Everything else was absolutely wonderful! The staff was absolutely phenomenal, and I really can’t say enough good things about them. Particular shout out to Whitney, Sole, and Whitney who were unbelievably accommodating, approachable, helpful, and incredibly kind. They helped me arrange our setup for the proposal to my now fiance, and I really can’t thank them enough for everything they did for me and the genuine excitement they showed in helping. My fiancé and I enjoy traveling a fair amount, and we typically try not to go to the same place twice, but we enjoyed the culture and sites of Bermuda so much we are absolutely looking to come back, and we would love to stay at Azura again because the experience and staff were that fantastic. Seriously, I can’t say enough about how much we enjoyed our trip to Bermuda and our stay at Azura.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Nagma, Gestion de l’hôtel
Dear David,Congratulations on your engagement and thank you for choosing Azura Bermuda for this auspicious occasion!I will be sure to share your feedback and kind words with the Azura team. We look forward to the opportunity of welcoming you back!Best Regards,Nagma WalkerGeneral Manager
par un voyageur
Publié le 20 oct. 2024 sur Expedia
Located on the side of a cliff this property has gorgeous views of the Atlantic Ocean with 3 pools, one of which is an ocean water pool. Now the negative, one pool is located in the dining area while beautiful to look at nobody wants to see or be seen by people while they are dining. The ocean water pool is literally 100 stairs down to the bottom. There is a bar where you can purchase drinks, however, there are no toilet facilities. Running back to your room is not an option. Finally the rooftop pool was cozy but also lacked a bathroom. The one and only restaurant had a limited menu and was expensive even by island standards. Our room was very clean but definitely smelled of stale smoke we used a lot of Bath and Body Works air fresher to mask the odor. As I said the location and views are beautiful but there are no other real amenities.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Nagma, Gestion de l’hôtel
Dear Susan,Thank you for taking the time to provide your feedback. The new indoor dining room will be opening in mid-November which will offer additional dining option to the current poolside dining. Regarding the lack of bathrooms, there are bathrooms and showering facilities at the rooftop bar as well as in the Nautilus building prior to exiting to go down to the ocean pool. I am sorry to hear you missed these signs. Thank you again for your invaluable feedback.Best Regards,Nagma WalkerGeneral Manager
par un voyageur
Publié le 20 oct. 2024 sur Expedia
The property was clean and well groomed. The staff were attentive and pleasant and the food was delicious. It was a short distance to Front Street in Hamilton as well as Warwick Longbay and Horseshoe Beach. We recommend this for your stay in Bermuda.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Nagma, Gestion de l’hôtel
Dear Michael,Thank you for taking the time to write a review and choosing Azura Bermuda!Best Regards,Nagma WalkerGeneral Manager
par un voyageur
Publié le 19 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Nagma, Gestion de l’hôtel
Dear David,Thank you for your review!!Best Regards,Nagma WalkerGeneral Manager
par un voyageur
Publié le 16 oct. 2024
I love the room and the pool area.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Nagma, Gestion de l’hôtel
Dear Alessandro,Thank you for your feedback!We are pleased to hear that you enjoyed your stay!Best Regards,Nagma Walker
par un voyageur de Westerville
Publié le 15 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Nagma, Gestion de l’hôtel
Dear Paul,Thank you for your review!Best Regards,Nagma Walker
par un voyageur
Publié le 15 oct. 2024 sur Expedia
The main pool was closed for 3 days. And the 1 day is was open when it rained. Need to be better
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Nagma, Gestion de l’hôtel
Dear Vincent,Thank you for your review.We apologize for the inconvenience caused due to the closure of the pool. Unfortunately, the pool required urgent maintenance to ensure excellent water quality and swimming conditions. I would also like to mention we do have additional 3 pools for guest enjoyment.Thank you again for your feedback.Best Regards,Nagma Walker
par un voyageur
Publié le 14 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Nagma, Gestion de l’hôtel
Dear Guest,Thank you for your review and for choosing Azura Bermuda!Best Regards,Nagma Walker
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Property is beautiful, but don't be fooled by the pictures - there is no beach here. Unfortunately Mother Nature has taken her toll on this property...from the eroded beach (which is no more) to some other clearly lost structures... but the ocean front rooms have beautiful views and are RIGHT on the water!
Service was a bit lack luster, but the food was yummy. Overall very relaxing, you will need to use taxis or rent something if you want to get around (as it is not near anything).
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Nagma, Gestion de l’hôtel
Dear Debra,Thank you for your feedback!In regard to the beach, we are very much at the mercy of mother nature, and it changes from day to day depending on the winds and current. For this reason, we have our sand decks for guest enjoyment as well as a complimentary shuttle (in season) by nearby beaches. All hotels on the Island that offer spectacular views of the ocean or beaches are located away from central Hamilton. Azura is located less then 10mins from the city of Hamilton and there is public transportation available directly outside the hotel. Thank you again for taking the time to write a review.Best Regards,Nagma WalkerGeneral Manager
