Note fondée sur 30 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,7 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de SCARBOROUGH
Publié le 16 août 2023
Lana was wonderful, very kind and helpful! The room was "Spartan" (no frills), but it served it's purpose. It was clean and comfortable. I loved having a balcony which looked out over the city of Hamilton. Although I never used the pool, I would- however -suggest that it remain cleaned simply for aesthetic reasons. I spent my time of course, enjoying the beautiful beaches of Bermuda! I will definitely return!
par un voyageur
Zen and comfortable stay
Publié le 3 avr. 2023 sur HotelsVery comfortable stay and lots of my own space considering it was a solo trip. The area was nice and peaceful and Lana was friendly and very helpful. I would definitely recommend staying here.
Commentaires de Gestion de l’hôtel
5 avr. 2023 par Lana, Gestion de l’hôtel
Thank you for staying with us Oneisha. Hope to see you next time.
par un voyageur
Publié le 28 mars 2023 sur Expedia
The property was very quiet, and clean.
Commentaires de Gestion de l’hôtel
28 mars 2023 par lana, Gestion de l’hôtel
Thanks for staying with us.
par un voyageur
Publié le 13 mars 2023 sur Expedia
Commentaires de Gestion de l’hôtel
27 avr. 2023 par Lana, Gestion de l’hôtel
Thank you Antonio for leaving a review. Please come back anytime.
par un voyageur
Publié le 10 janv. 2023 sur Expedia
I loved the location on a quiet residential street. The bonus was being able to walk to the bus stop, ferry stop, grocery store and restaurants in minutes. As a woman, I felt safe. Lana was easy to get in touch with whenever I needed anything or had any questions. Wi-Fi service was excellent! Thanks Lana, for an enjoyable stay.
Commentaires de Gestion de l’hôtel
16 janv. 2023 par Lana, Gestion de l’hôtel
Thank you Jennifer. We look forward to your return trip.
par un voyageur
Publié le 7 déc. 2022 sur Expedia
No staff
Bad smell
Change extra before checking on spot
Commentaires de Gestion de l’hôtel
13 déc. 2022 par Lana, Gestion de l’hôtel
Syed,I am sorry you did not have a good experience at the property. To address your issues.1. No staff - The property has 5 units, as indicated on the listing is not managed by staff 24/7, we do provide a phone number (WhatsApp) and email should you reqrererequire assisstance.2. Bad smell - All units have reverse air conditioning and heat to remove any dampness. I have not had any complaint in the past. If we were made aware we would have address the issue while you were at the propery.3. Extra charge - We do not charge extras other than what is shown at the time of the booking. You had an issue with the cleaning fee, which clearly states on the reservation. We collect the cleaning fee at the property which also clearly states on the reservation.The reason we collect the cleaning fee at the property is so that should the reservation be cancelled, the guest will not end up paying for the cleaning fee.
par un voyageur
Publié le 18 juill. 2022 sur Hotels
par un voyageur
Publié le 2 juin 2022 sur Expedia
Excellent value, very nice rooms, beautiful surroundings.
The owner was very kind and accommodating. Highly recommended.
Commentaires de Gestion de l’hôtel
13 juill. 2022 par Lana, Gestion de l’hôtel
Thank you.
par un voyageur
Good
Publié le 4 nov. 2021 sur HotelsOverall good experience. Close to the ferry to HM. Hosy is nice and friendly.
Commentaires de Gestion de l’hôtel
5 nov. 2021 par Lana, Gestion de l’hôtel
Thank you for staying with us.
par un voyageur
Good value but not 100% accurate
Publié le 18 oct. 2020 sur HotelsWe paid around $100 per night which was a great value in Bermuda. The room was very clean and comfortable. We appreciated having access to a microwave and refrigerator and beautifully gardened front porch area. The hassle came because the two sets of towels were expected to last us our entire stay (more tgan 1 week). When I asked for these to be replaced due to Covid and mid summer beach sand and sweat I was informed the extra laundry bill would be passed onto me. Not knowing what that meant I said ok. It was $40! We also read there were on site laundry facilities which was a big reason we booked this place but once we arrived were told that this was not accurate. Again $40 for them to take our laundry to a local place. We finally found a local laundromat and did our own load for $11. We felt the hotel description was misleading. Also due to Covid we did feel a moped was required for sightseeing. The buses were enclosed without open windows. Also the ferry only stopped a few times a day.
