Note fondée sur 94 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 août 2024 sur Expedia
Very affordable for a one night stay for work with close proximity to the conference venue.
Commentaires de Gestion de l’hôtel
7 août 2024 par Lucy, Gestion de l’hôtel
Thank you for the review, I am glad you had a good stay! Looking forward to your return!
par un voyageur
Publié le 11 juill. 2024 sur Expedia
Very cute, quiet, and quaint. It’s very homey and Mrs. Lucia was very sweet.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Manager, Gestion de l’hôtel
Thank you for the 5-star review. We are so glad you had a peaceful stay.
par un voyageur
Don’t stay in the summer
Publié le 10 juill. 2024 sur HotelsThis is a quaint little historical boarding house in DC. With that comes the creaky old-home issues which I accepted with the choice I made to stay. However, I was placed on the top floor in July and dealt with excessive heat in the room. Staff don’t work overnight, but each night coming back to my room after a full day of meetings and I hike up 4 floors was met with stagnant air in a too-warm room and no one to contact for help in addressing the lack of air. The overhead fan also didn’t work one of the nights and I had to ask a colleague to stay in their room with them.
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Manager, Gestion de l’hôtel
We are a 12-bedroom/Bathroom Bed and Breakfast and do not operate 24/7 like hotels.The guest stayed in room 403, (we do not assign rooms, you'll get the room you choose when making your reservation), the room is located on the 3rd floor, as indicated on our website and reservation page.The guest emailed us at 12:30 am on her 3rd night to report that the fan wasn't working. We responded the next morning, informing her that we would check the fan. Upon inspection, the fan was found to be functioning properly; the issue was that the guest was unfamiliar with the remote control. Despite having a full house, with all guests in town for the same convention at the Washington Hilton, no one else complained about the house or bedroom temperatures being too warm. We have central air and ceiling fans in each room.While I believe the guest had an issue, she should have approached us the next morning during breakfast, I served her breakfast twice. We always appreciate it when guests inform us of any issues during their stay, allowing us to hopefully resolve them before their departure. We also recommend keeping bedroom windows closed, especially during periods of high heat.We interact with our guests daily during breakfast and observe them coming and going from 8 am to 7 pm. We welcome their questions and feedback. Additionally, we have a note on the entrance table inviting them to call or text anytime in case of emergency.
par un voyageur
Publié le 22 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Manager, Gestion de l’hôtel
I can't respond because I have no idea why the guest gave us a 3-star review.
par un voyageur
Publié le 28 mai 2024 sur Expedia
Well-located, atmospheric decor, charming!
Commentaires de Gestion de l’hôtel
17 juill. 2024 par manager, Gestion de l’hôtel
We are thrilled you enjoyed your stay. Thank you for the 5-star review.
par un voyageur
Publié le 15 mai 2024 sur Expedia
We enjoyed the stay immensely. The room was clean and comfortable!
par un voyageur
Publié le 21 mars 2024 sur Expedia
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Lucia, the host, was outstanding. My wife and I felt totally at home. Thank you for such a great weekend Lucia.
par un voyageur
Cozy Bed and Breakfast
Publié le 31 janv. 2024 sur HotelsNice, quiet, and cozy place to stay. The owner goes above and beyond to make your stay amazing.
par un voyageur
Publié le 4 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
10 nov. 2023 par Owner, Gestion de l’hôtel
We trust our guests to respect our Self-Check-in policy which begins at 4 pm. Our guests receive plenty of information about that.In this case, the guest arrived between 10:30 am and 11:30 am and simply occupied the bedroom. The door was open because we were still cleaning/disinfecting the rooms and the house in general. Being a self-check-in situation, the guest assumed no one would be around, but we are in the facility 24/7. Unfortunately, we had to ask the guest to leave the bedroom and wait downstairs in the TV/Parlor room, where guests wait or store their luggage. In general, our guests are respectful of our policies, and it's unfortunate that this happened.
