Note fondée sur 291 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
3,0 Service et personnel
2,6 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
It's an affordable place tou can smoke
Publié le 27 juin 2024 sur HotelsCommentaires de Gestion de l’hôtel
28 juin 2024 par hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for your review! We're pleased to hear that you had an enjoyable stay and appreciated our services. Your feedback is invaluable to us, and we're glad you had a positive experience. We look forward to welcoming you back soon.Sincerely, Hotel Manager
par un voyageur
Publié le 26 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 juill. 2024 par hotel manager, Gestion de l’hôtel
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager
par un voyageur
Publié le 15 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager
par un voyageur
Publié le 6 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're glad you appreciated certain aspects of your stay. However, we regret that other parts did not meet your expectations. We are committed to improving and will address your concerns promptly to enhance our guest experience.Sincerely, Hotel Manager
par un voyageur
Publié le 6 juin 2024 sur Hotels
Musty carpets
Shower curtain with mold
Was provided a room next to a room that wa s undergoing maintenance and smelled for sewage leak.
Commentaires de Gestion de l’hôtel
7 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're glad you enjoyed some aspects of your stay. However, we apologize for the musty carpets, moldy shower curtain, and maintenance issues you encountered. We will address these concerns promptly to improve our guest experience.Sincerely, Hotel Manager
par un voyageur
Publié le 28 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Fredy,Thank you for the perfect rating! We're thrilled you had a fantastic stay and appreciated our offerings. Your feedback on Hotels.com means a lot to us. We look forward to welcoming you back soon.Sincerely, Hotel Manager
par un voyageur
Publié le 21 mai 2024 sur Expedia
I made reservation for 2 nights but a personal emergency happened and I stayed only one night, explained to front desk and they said isn’t their fault, at the end I was charged for both nights and I never get a refund
Commentaires de Gestion de l’hôtel
22 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're glad you chose our hotel but regret the inconvenience you faced. Our policy requires full charges for booked stays, but we understand emergencies happen. We'll review our procedures to improve flexibility. Please contact us directly for further assistance.Sincerely, Hotel Manager
par un voyageur
Publié le 20 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. We're sorry to hear that your experience fell short of expectations. We appreciate your input and will use it to improve our services.Sincerely, Hotel Manager
par un voyageur
Publié le 20 mai 2024 sur Expedia
It was close to a few resteraunts and it was a nice stay compared to other motels.
Commentaires de Gestion de l’hôtel
21 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,"Thank you for sharing your experience! We're thrilled to hear that you enjoyed your stay and found our location convenient. We strive to provide a comfortable experience for all our guests and we're delighted that you felt that way. Looking forward to welcoming you back soon!"Sincerely, Hotel Manager
par un voyageur
Publié le 20 mai 2024 sur Expedia
solo pase una noche, estuvo bien para el precio
Commentaires de Gestion de l’hôtel
28 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We're glad to hear that you found value in your one-night stay with us. Thank you for sharing your positive experience, and we hope to welcome you back again in the future for another enjoyable stay.Sincerely, Hotel Manager
