Ratings based on 56 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 1, 2024 on Expedia
Really beautiful facility.
Many common areas ( rooftop was amazing!!!! Including a perfect view of National’s stadium!)
Staff were very helpful and accommodating.
Many dining choices close by.
Comment from Hotel Management
Apr. 2, 2024 by Hotel Management, Hotel Management
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.
by A traveller from Temecula
Posted Dec. 11, 2023 on Expedia
The condo is spacious and in a good location. Walking distance to a Safeway store. However, there is no supplies at the unit when we arrived. We were sent to another unit to get supplies by ourselves. Later on, they got renters to the other unit. We were not able to get more supplies. We ended up living without papers. Also, one of our members dropped her necklace to the crack of the headboard drawer. We asked multiple times but didn't get any help.
Comment from Hotel Management
Dec. 12, 2023 by Jo, Hotel Management
Hi Kelly, We appreciate your time in writing this review. This gives us room for improvement. You forgot to mention that you bring EXTRA guests than specified in the booking. Further, the situation about the necklace was impossible, You wanted us to disassemble the entire bed set up.
by A traveller
Posted Oct. 18, 2023 on Expedia
Cystral was great. She spent an hour fixing our TV. The only issue we really had. Apartment is very roomy.
Comment from Hotel Management
Oct. 18, 2023 by Jo, Hotel Management
Hi Sharon, We appreciate your time in writing the review. We are working hard to meet our guests' expectations.
by A traveller
Posted Jun. 11, 2023 on Expedia
Great place to stay. It was neat and clean, well stocked with supplies, had a beautiful view of the capitol dome.
The big attraction for us was how close it was to Waterfront Metro with an adjacent Safeway grocery store. Also, it fit our need to have 2 bedrooms.
The Pelican Residences staff was always available by phone, and they provided timely instructions for entering the building, checkout procedures, etc. They were very genuine in wanting to ensure you had everything you needed for your stay.
Comment from Hotel Management
Jun. 28, 2023 by Corporate Housing, Hotel Management
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.
by A traveller
Posted May 9, 2023 on Hotels
Apartment was immaculate, nice location, lovely views, secure. Very easy to get to tourist attractions. Plenty of places to eat nearby or eat in - as the kitchen was terrific.
Thanks we will return.
Comment from Hotel Management
May 9, 2023 by Jeff, Hotel Management
Hi Richard,Thank you for staying with us and we appreciate your feedback.
by A traveller
Posted Apr. 29, 2023 on Expedia
The property was very spacious. It was decorated very sparsely. I would have preferred someplace a bit warmer in decor. I am chemically sensitive and had to hide the dish and laundry detergent in the back of laundry room. Should maybe use non scented and clear and free products.
Loved the building and the apt was walkable although a mile or so from main attractions.
The kitchen had all that we needed.
Comment from Hotel Management
Apr. 29, 2023 by Gwen , Hotel Management
Lisa, appreciate the feedback provided. These are opportunities that need to be addressed by our staff. Rest assured this will be dealt with accordingly. Looking forward to hosting you again.
by A traveller
Posted Apr. 28, 2023 on Hotels
Comment from Hotel Management
Apr. 28, 2023 by Chris Rivers, Hotel Management
Hi Dale,Thank you for this review, we hope to host you again in the future. Best,Chris Rivers
by A traveller
Posted Jan. 1, 2023 on Hotels
Comment from Hotel Management
Nov. 17, 2023 by Corporate Housing, Hotel Management
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.
by A traveller
Posted Aug. 30, 2022 on Hotels
Comment from Hotel Management
Aug. 30, 2022 by Jo, Hotel Management
Thank you! We are glad you enjoyed your stay with us. We hope to host you on your next trip.
by A traveller
Posted Jul. 14, 2022 on Expedia
We had a great stay here with our family of 6. Our high rise apt. offered beautiful, open views to the East and South. If you squint a little you could even catch a Nationals game on the jumbotron. Apartment was clean.
Kitchen was well stocked with cookware and utensils. We used the kitchen for cooking several times including the dishwasher. Bedding and linens all in good shape with extra available. The pictures shown are of various different apartments and each is unique in it's furnishings. Our apt. had one King bedroom, one queen bedroom, and two futons in the living area. Our dining table had 4 chairs.
Amenities - My wife and daughter used the fitness center each morning - all great. We never did use the pool just for sale of being too busy.
Area - There is a Safeway within a short walking distance that has everything we needed.
We're avid walkers so we walked to the International Spy Museum and National Mall and back. The wharf is a short walk for dining.
There were a few sketchy characters in the surrounding area but we never felt unsafe. The building has security. And people in and around the building were friendly.
Parking - We parked our rental vehicle in the onsite underground parking for a reasonable additional daily fee. This gave some peace of mind as parking in DC is a challenge. We kept the car empty and had no security problems.
We had a wonderful stay. Far better than a hotel room. Would definitely stay again.
Comment from Hotel Management
Jul. 14, 2022 by Corporate Office, Hotel Management
It is very rewarding to know how much our guests enjoy themselves as we always aim to deliver a great experience. Thank you so much for taking the time out to share your experience with us. We hope to be able to welcome you back very soon.
