Note fondée sur 99 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
3,9 Service et personnel
4,3 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 juill. 2023 sur Hotels
par un voyageur
Publié le 26 août 2022 sur Expedia
Great
Commentaires de Gestion de l’hôtel
6 sept. 2022 par Global Luxury Suites, Gestion de l’hôtel
Shantazja, thank you for providing us with feedback from your experience. We are thrilled that you had a great stay!
par un voyageur
Publié le 11 juin 2022 sur Expedia
par un voyageur
Publié le 1 mai 2022 sur Hotels
Commentaires de Gestion de l’hôtel
5 mai 2022 par Global Luxury Suites, Gestion de l’hôtel
Sunah, Thank you for your amazing review! We are glad to hear you had a great stay. We look forward to seeing you again.
Warm Regards,
par un voyageur
Very disappointing
Publié le 25 avr. 2022 sur HotelsThis property is advertised as a luxury suite. However I think that this is far from deserving such a word. First, the cleaning condition of the property. For example there were hairs in the bathroom, and a toilet had not been flushed. In addition, there were various maintenance issues, for example one of the bathrooms sinks was clogged, and the garbage disposal had debris in it.
I reported the above to the 24 hours service number, and they promised to look into these things and said they were going to contact me, they never did. I don't recommend using this company, if you expect a luxury experience, this is not it. You can see how they are trying to save money by cutting corners at the expense of the experience of their guests.
Commentaires de Gestion de l’hôtel
26 avr. 2022 par Global Luxury Suites, Gestion de l’hôtel
Dear Francisco, Thank you for the feedback, and we sincerely apologize for the inconvenience you encountered during your stay. This will be forwarded to management, as we want to ensure all customers are taken care of with top customer service.
par un voyageur
Publié le 5 mars 2022 sur Expedia
No one responded on my complaint related to washer dryer
Commentaires de Gestion de l’hôtel
21 mars 2022 par Global Luxury Suites, Gestion de l’hôtel
Sagar,
Thank you for reviewing your stay! We are glad to hear about your overall positive experience. Apologies for the lack of communication with the Washer/Dryer. The issue was fixed and response time reported to operations.
Looking forward to host you again in the future.
par un voyageur
Publié le 28 janv. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
21 mars 2022 par The GLS Customer Care Team, Gestion de l’hôtel
Dear Erica,
Thank you for sharing your experience with us.
We hope our team was able to address your concerns.
Kindest Regards,
par un voyageur
DON’T STAY HERE
Publié le 18 janv. 2022 sur HotelsTo say the least, I’m considering a law suit.
par un voyageur
Publié le 1 janv. 2022 sur Expedia
Everything is good except customer service.
Commentaires de Gestion de l’hôtel
4 janv. 2022 par Global Luxury Suites, Gestion de l’hôtel
We are very sorry to hear you did not have a good experience with our customer service dept. We apologize for any inconvenience this caused during your stay and will address this with the appropriate dept management.
Regards,
par un voyageur
Great room and location.
Publié le 24 déc. 2021 sur HotelsThe room and location were great!!! There were just a couple of things that need improvement. I did not receive the access code to the keys ahead of time, not a big problem. The TV situation needs to be fixed, as the Dish had horrible reception and no local channels. There were no instructions for check out, though, in the end, was simple and easy. The internet was very good and saved the TV situation.
Commentaires de Gestion de l’hôtel
28 déc. 2021 par Global Luxury Suites, Gestion de l’hôtel
Thank you Ronald for taking the time to leave a review. We are so glad to hear you mostly enjoyed your stay with us. Regarding the issues you experienced, this will be addressed immediately. Hope to host you again in the future.
