Note fondée sur 886 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Saint-Leonard
Publié le 22 oct. 2023 sur Expedia
C’est une bonne hôtel mais très vieille.
La TV fonctionnais mal, les haut-parleurs grichais.
Le déjeuner continental étais très bien. Beaucoup de choix.
Pour le stationnement il était limité et coutait 20$ US
Dans l’ensemble c’est bien.
Commentaires de Gestion de l’hôtel
31 oct. 2023 par William Ward, FOM, Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 24 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2023 par Beth Sanders, Gestion de l’hôtel
Thank you so much!
par un voyageur de Boisbriand
Publié le 6 mai 2023 sur Expedia
Commentaires de Gestion de l’hôtel
6 juin 2023 par William Ward, FOM, Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 17 oct. 2019 sur Hotels
Great spot to take the metro , bike share and scooters ! Average neighborhood and a lot of homeless and poor people on Georgia avenue 👎
Commentaires de Gestion de l’hôtel
17 oct. 2019 par Beth Sanders, Gestion de l’hôtel
Thank you Bobby for staying with us and choosing our hotel! We appreciate your feedback.
par un voyageur
Publié le 9 août 2018 sur Hotels
Chambre pas très grande mais très fonctionnel
Commentaires de Gestion de l’hôtel
17 août 2018 par Trisch Garner, DOS, Gestion de l’hôtel
Merci de rester avec nous. Je suis désolé que vous n'ayez pas trouvé la taille de la chambre à votre satisfaction. Nous apprécions vos commentaires.
par un voyageur
Publié le 29 juill. 2024
Stayed at this location for two nights. Hotel needs work. Key pad doors do not work, room keys get stuck and guests had to go down for maintance a few times to get the key out of the lock slot. Area is very ghetto. It is in a sketchy part of town with a lot of homeless, blacks and hood people. I was fearful for my life walking to get chinese. Rooms was clean cozy but the bathroom is old. Hotel needs a lot of work as a Holiday Inn Express. Will probably not stay again
Commentaires de Gestion de l’hôtel
1 août 2024 par Carlos G Gonzalez II, Director of Sales, Gestion de l’hôtel
Thank you for staying with us, we are planning on renovating soon.
par un voyageur
like
Publié le 22 juin 2024 sur Hotelsamazing experience holidays its the best
Commentaires de Gestion de l’hôtel
24 juin 2024 par Tim C., Gestion de l’hôtel
Dear Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express Silver Spring, MD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are in process of beginning our renovations in entire hotel, and we hope to enhance your experience upon completion!We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express Silver Spring,
par un voyageur
Publié le 22 juin 2024 sur Expedia
!
Commentaires de Gestion de l’hôtel
24 juin 2024 par Tim C., Gestion de l’hôtel
Dear Guest,Thank you for choosing Holiday Inn Express Silver Spring, MD and for taking the time to provide feedback about your experience. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. We are in process of beginning our renovations in entire hotel, and we hope to enhance your experience upon completion!
par un voyageur
Publié le 22 juin 2024 sur Hotels
My stay was short and good
Commentaires de Gestion de l’hôtel
24 juin 2024 par Tim C., Gestion de l’hôtel
Dear Deborah, Thank you for taking the time to tell us about your experience at Holiday Inn Express Silver Spring, MD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are in process of beginning our renovations in entire hotel, and we hope to enhance your experience upon completion!We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express Silver Spring
par un voyageur
Publié le 21 juin 2024 sur Expedia
Holiday Inn Express has been one of my favorite places to stay in other cities—modern, clean, economical. However, this location would be a last resort if at all. The parking is extremely limited on site. So, you’ll most likely have to park at one of the two parking garages that are in close proximity of the hotel. While parking and walking back I noticed a solid number of individuals “hanging” outside of the parking garage and the side walk area heading to the hotel. The hotel personnel were extremely nice and check-in was seamless. Now, the hotel is older and you can definitely tell by the decor, patch work on the ceilings and walls. It was clean and the bed was soft but it was not what I was expecting based on my past stay at other Holiday Inn Express’. I would never stay at that property with my children and would not recommend it to family or friends.
Commentaires de Gestion de l’hôtel
24 juin 2024 par Tim C., Gestion de l’hôtel
Dear Tymisha,Thank you for choosing Holiday Inn Express Silver Spring, MD and for taking the time to provide feedback about your experience. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. We are in process of beginning our renovations in entire hotel, and we hope to enhance your experience upon completion!
