Note fondée sur 921 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 nov. 2023 sur Expedia
Personnel polite
Commentaires de Gestion de l’hôtel
22 nov. 2023 par Customer Service, Gestion de l’hôtel
Alain, it's disappointing to hear that your stay didn't fully meet expectations. It's great to learn that you found our team members courteous but it seems like there were aspects that didn't match your anticipations. We are eager to improve and would appreciate any additional feedback you might have to help us optimize the guest experience– your opinions really matter. We hope you will consider giving us another opportunity to demonstrate the quality service typically provided by our team.Amit VermaGeneral Manager
par un voyageur
Publié le 20 août 2023 sur Expedia
Was hard to find the hotel elevator from the parking, the main elevator was not working. Other than that the hotel is great. They have a hidden 50$ fee that they hold uppon arrival to secure moneyif something is broken in the room
Commentaires de Gestion de l’hôtel
21 août 2023 par Alex G, Gestion de l’hôtel
Good Evening Mr. Mahdi, thank you for your feedback. My deepest apologies for the inconvenience during your stay. The parking elevator will hopefully be repaired in the near future. I apologize also for the incidental hold, that is a common practice in the industry, rest assured the funds will get back to you in next five to seven business days. We hope to welcome you back and provide the service you were looking for. Kindest Regards
par un voyageur
Publié le 30 juill. 2023 sur Expedia
The room need some care for a Hyatt
Commentaires de Gestion de l’hôtel
30 juill. 2023 par Alex G, Gestion de l’hôtel
Good Afternoon Mrs. Elsworth, thank you for your feedback. Happy to read you enjoyed your stay but also appreciate your feedback regarding your the room. We will ensure to share your feedback to our housekeeping team.
par un voyageur
Publié le 24 avr. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
22 juin 2023 par Naod S., Gestion de l’hôtel
Good Evening , thank you for your feedback. We hope to welcome you back soon and continue to deliver the service you are looking for. Kindest Regards
par un voyageur
Publié le 6 juin 2022 sur Expedia
Sécurité
Commentaires de Gestion de l’hôtel
14 juin 2022 par Marcelo, Gestion de l’hôtel
Thank you so much for responding, Alfred! We are delighted you enjoyed your stay with us and it would be our pleasure to host you again in the future.
Best Wishes, Marcelo Deugarte
par un voyageur de SCARBOROUGH
Publié le 3 août 2024
Commentaires de Gestion de l’hôtel
26 août 2024 par Atif, Gestion de l’hôtel
We are glad that you enjoyed your stay with us and thank you for your feedback!
par un voyageur
Publié le 4 juill. 2024
The doorman, receptionist and housekeeping staff have been exceptionally friendly and helpful. This hotel has limited dining resources, no shop or pool, and ongoing construction surrounding the hotel—but it’s comfortable, clean and the staff is great!
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Alex G, Gestion de l’hôtel
Good Afternoon Ms. Judith, thank you for your feedback. We hope to welcome you back to our property soon.
par un voyageur
Publié le 3 juill. 2024
Clean friendly & accommodated early check in.
Staff was helpful.
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Alex G, Gestion de l’hôtel
Good Afternoon Mr. Ronnie, thank you for your feedback. We hope to welcome you back to our property soon.
par un voyageur
Publié le 22 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juin 2024 par Sama Mohamed, Gestion de l’hôtel
,Thank you so much for your kind words and for choosing to stay with us. We are thrilled to hear that you had a wonderful experience at our hotel. Providing exceptional service and a comfortable stay is our priority, and we are delighted that we could meet your expectations.We look forward to welcoming you back for another enjoyable stay soon!Best regards,
par un voyageur
Publié le 19 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juin 2024 par Sama Mohamed, Gestion de l’hôtel
Thank you so much for your kind words and for choosing to stay with us. We are thrilled to hear that you had a wonderful experience at our hotel. Providing exceptional service and a comfortable stay is our priority, and we are delighted that we could meet your expectations.We look forward to welcoming you back for another enjoyable stay soon!Best regards,
