Note fondée sur 37 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,4 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Couple Stayed the Weekend
Publié le 23 sept. 2024 sur HotelsThe overall trip was amazing. We did get towed in the public parking area. I don't remember there being an option for a parking pass (unsure), but other than that once I got my van back overnight parking is $11.95. Anyway, the room was very clean, they gave me fresh flowers as requested, the bed was much more comfortable than most places I've stayed. Full kitchen with utensils, pots, pans, microwave, toaster and Keurig machine. The view from the penthouse was amazing (which they did not mention in the amenities, be we had access), the theatre room wasn't working properly, I think the inputs are mixed up.The outdoor eating area was nice had a really nice grill out there. There were also hammocks out there. The indoor lounge area was nice had a nice cooking range out there. I did go to the gym there and it has everything I needed including the yoga studio. There were many strip malls near by. We shopped at Amazon Fresh (we had never been so the item scanning carts were a fun experience). We had a great time.
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Kasa Alexandria Washington, Gestion de l’hôtel
Hi Brittney,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa
par un voyageur
Publié le 11 juin 2024 sur Expedia
We have stayed at this property many times. I recommend it to anyone wanting to stay in Del Ray , Alexandria Va
Commentaires de Gestion de l’hôtel
13 août 2024 par Kasa Alexandria Washington, Gestion de l’hôtel
Hi Kathe, Thank you for your continued support and recommendation! Your loyalty and kind words mean a lot to us. We are delighted that you have enjoyed your stays at our property in Del Ray, Alexandria, VA. Your recommendation to others is greatly appreciated. Looking forward to hosting you for another fantastic experience in the future! Best regards, Team Kasa
par un voyageur
Publié le 17 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 juin 2024 par Kasa Alexandria Washington, Gestion de l’hôtel
Hi Richard,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best Regards,Team Kasa
par un voyageur
Publié le 4 mai 2024 sur Expedia
We like this property however when we arrived there was about five plies of toilet paper left in the bathroom. When I texted to ask for more I was told they could not provide “extra” toilet paper. So as soon as we arrived at the hotel to check in and drop off our luggage, we immediately had to go to a grocery store to buy toilet paper. It was very odd and inconvenient
Commentaires de Gestion de l’hôtel
9 mai 2024 par Kasa Alexandria Washington, Gestion de l’hôtel
Hi Jessica, Hello! We're really sorry to hear about the inconvenience you experienced upon arrival. This definitely isn't the standard we aim for. We appreciate you bringing this to our attention, and we assure you that we'll review our policies to ensure that our future guests have everything they need. If there's anything else we can assist you with, please let us know. Best regards, Team Kasa
par un voyageur
Publié le 26 avr. 2024 sur Expedia
That was vey cozy and really wonderful place for my travel.
Commentaires de Gestion de l’hôtel
26 avr. 2024 par Kasa Alexandria Washington, Gestion de l’hôtel
Hello Jinha,We were delighted to hear about your positive experience at our property! Your description of it being cozy and wonderful truly brightened our day. Providing exceptional stays is our top priority, and we are happy to have met your expectations. We look forward to welcoming you back for another memorable journey.Best regards,Team Kasa
par un voyageur
Publié le 12 mars 2024 sur Expedia
Amenities were excellent.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Kasa Alexandria Washington, Gestion de l’hôtel
Hi Ronald, We are delighted to hear that you found our amenities excellent! Providing a comfortable and enjoyable stay for our guests is always our top priority, and your feedback motivates us to continue delivering exceptional experiences. See you back soon! Best regards, Team Kasa
par un voyageur
Publié le 10 mars 2024 sur Expedia
There were some great aspects to the 2bed/2bath apartment that we rented. The location is great in terms of being close to shopping/dining areas (driving distance) in Alexandria as well as providing easy access to DC. Very quiet and safe. There is a parking garage that has affordable parking for around $13/day. The building amenities were good; conference rooms for working, a walkable track on the roof, a gym and a self-serve espresso station. The apartment itself was spacious with 2bed/2bathrooms, a living room and a small kitchen. Laundry in the unit was nice as were large walk in closets for both bedrooms. The beds were very comfortable. The virtual concierge was convenient.
A few things that detracted from our stay…the apartment was not well cleaned and could use a deep clean and paint refresh. There were stains on the window shades and walls, and on the sofa. The tub did not drain well while showering, there was masking tape covering the fire alarm, a switch plate fell off the wall when it was brushed by setting a bag down next to it. The pans in the kitchen are poor quality and difficult to cook with. One of the bathroom doors was difficult to close completely. The living room wasn’t a space where we could sit and fully relax in when at the apartment in the evening. The apartment felt a bit worn overall.
In the end, the apartment did the trick and the price was right, but it did not meet our expectations in terms of cleanliness, condition and atmosphere.
Commentaires de Gestion de l’hôtel
13 mars 2024 par Kasa Alexandria Washington, Gestion de l’hôtel
Hi Eden, We appreciate your detailed feedback regarding your recent stay at Kasa Alexandria Washington. It's wonderful to hear that you enjoyed the convenient location and the various amenities provided. We have taken note of your concerns about cleanliness and maintenance issues and have shared them with our team to ensure improvements are made for your future visits. Your feedback is invaluable to us as we strive to provide the best possible experience for our guests. Sincerely, Team Kasa
par un voyageur
Birthday getaway
Publié le 14 nov. 2023 sur HotelsIt was a great room, great customer service, it was quiet and peaceful overall I recommend just a few things I didn’t like but overall was great
Commentaires de Gestion de l’hôtel
15 nov. 2023 par Kasa Alexandria Washington, Gestion de l’hôtel
Hi, Thank you for choosing Kasa Alexandria Washington for your birthday getaway! We're thrilled to hear that you had a great experience with us. It's wonderful to know that you found our room to be great and enjoyed our excellent customer service. We understand that there were a few things you didn't like, and we appreciate your overall positive recommendation. Your feedback is valuable to us, and we would love to hear more about the areas we can improve upon. Please feel free to share any specific details you'd like us to address. We hope to have the pleasure of welcoming you back again soon for another peaceful and enjoyable stay!Best regards,Team Kasa
par un voyageur
Publié le 10 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
11 nov. 2023 par Kasa Alexandria Washington, Gestion de l’hôtel
Hi Xinmin,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa
