Note fondée sur 245 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,2 Propreté de la chambre
2,5 Service et personnel
1,9 Confort de la chambre
1,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 sept. 2023 sur Expedia
Door was in very poor condition and could not be opened without banging it.
Commentaires de Gestion de l’hôtel
22 sept. 2023 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6
par un voyageur
Publié le 26 juill. 2023 sur Hotels
par un voyageur de Montréal
Motel 6 Washington
Publié le 1 oct. 2014 sur Expedia
Pour : Rien
Contre : Tout
Emplacement : Loin de tout
Hôtel mal tenu et très désorganisé. Ils n'avaient pas notre réservation ni celle du couple qui nous précédait, ni celle du couple qui nous suivait. La chambre ne contenait pratiquement pas d'endroit de rangement. Le mini frigo ne fonctionnait. Les portes étaient coinçées et difficiles à ouvrir et fermer. Le Wi-Fi n'arrêtait pas de se déconnecter. Le séchoir ne fonctionnait pas. Aucun shampooing fourni etc.
Commentaires de Gestion de l’hôtel
11 avr. 2015 par Negassa, Gestion de l’hôtel
Dear,
Thank you for your feedback and comments about your stay. I am sorry to hear that you were not satisfied with your stay because of various issues. Our Management team considers seriously our customers’ feedback and all the issues you raised have been addressed and all corrective measures have been taken to prevent similar problems.
Thank you again for sharing your experience and your review.
Sincerely,
General Manager
Negassa Rebu
par un voyageur
Publié le 15 sept. 2024 sur Hotels
We paid and they tried to tell us that we didn’t pay and on top of that used a different card than we had on file, had us call customer service and wait for a response. They took an hour. We just got off work with our child it was a convience yet they decided to try to push us away, as well as tried to make us pay again when money was already taken out of our account. Customer service couldn’t even contact the landline they said they had. Customer service stated that they weren’t a real hotel. They couldn’t be found on their website.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi David, We are grateful for your feedback and are saddened to learn about your recent experience while visiting our location. We deeply apologize for any inconvenience or dissatisfaction it caused. Your feedback means a great deal to us, and we take it very seriously. We are eager to understand your specific concerns so that we can promptly address them and enhance our services in the future. Please contact us to discuss this matter further. Once again, we regret not meeting your expectations and appreciate you bringing this to our attention. We aim to make things right and earn back your trust. Natalie #team6
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Rude Staff
par un voyageur
Publié le 15 août 2024 sur Hotels
par un voyageur
Publié le 14 août 2024 sur Expedia
Room on line wasn't the room I stayed in and I wasn't accommodated nor apologize too for my inconvenience sleeping in one
Small uncomfortable bed when I book it for two.
Commentaires de Gestion de l’hôtel
20 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Marcia,We appreciate your valuable feedback. We are genuinely sorry to learn about your recent experience while visiting our property. Your satisfaction is of utmost importance to us, and we regret that we fell short of your expectations.Maz K.#Team6
par un voyageur
Publié le 7 août 2024 sur Hotels
This place needs a major renovation and could really use new staff members who really take the job series maybe they're not getting paid enough or maybe they just need new management
Commentaires de Gestion de l’hôtel
8 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Traveler,We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations.Maz K.#Team6
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Great job
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jeremy, Thank you for the excellent review! We hope to see you soon.Natalie #Team6
par un voyageur
Not worth the savings
Publié le 22 juill. 2024 sur HotelsCommentaires de Gestion de l’hôtel
10 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Robin, Thank you for your rating. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable to us, and we would appreciate hearing more about your stay so we can address any concerns you may have had. Please feel free to reach out to us.Kaur J. #team6
