Ratings based on 906 Guest Reviews
Hear it directly from our travellers
3.5 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 21, 2024 on Expedia
Comment from Hotel Management
Aug. 25, 2024 by Kamaria RediResponse Specialist, Hotel Management
Hello Renita, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ WASHINGTON DC - OXON HILL and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist
by A traveller
Posted Aug. 21, 2024 on Hotels
Comment from Hotel Management
Aug. 24, 2024 by Sashauna RediResponse Specialist, Hotel Management
Dear Valued Guest,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF PLUS+ WASHINGTON DC - OXON HILL. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist
by A traveller
Posted Aug. 20, 2024 on Expedia
Very convenient located.
Comment from Hotel Management
Aug. 23, 2024 by Carla RediResponse Specialist, Hotel Management
Dear Rodolfo, Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Washington DC - Oxon Hill. I am glad to read that you were pleased with the convenience of our location. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please do not hesitate to let our front desk know so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist
by A traveller
Posted Aug. 20, 2024 on Hotels
Comment from Hotel Management
Aug. 23, 2024 by Samantha RediResponse Specialist, Hotel Management
Thank you for your perfect rating, Refiloe. The staff at the RED ROOF PLUS+ WASHINGTON DC - OXON HILL and I were over the moon when we saw your 10/10 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to your next stay at Red Roof. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
by A traveller
Posted Aug. 20, 2024 on Hotels
Comment from Hotel Management
Aug. 24, 2024 by Sanesha RediResponse Specialist, Hotel Management
Hello Myra,Thank you for taking a moment to complete our survey. The staff at the Red Roof PLUS+ Washington, DC - Oxon Hill and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we look forward to welcoming you back in the future! Sincerely, Sanesha Red Roof Management RediResponse Specialist
by A traveller
Posted Aug. 19, 2024 on Expedia
It is very well located, but the rooms are not in good condition.
Comment from Hotel Management
Aug. 22, 2024 by Melissa RediResponse Specialist, Hotel Management
Dear Carlos,Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ Washington, DC - Oxon Hill. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our location. However, I am sadden to see that the upkeep of the room was not to your liking. Thank you for your 3/5 rating. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We at Red Roof do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,MelissaRed Roof Management RediResponse Specialist
by A traveller
Posted Aug. 19, 2024 on Hotels
I have a wonderful stay
Comment from Hotel Management
Aug. 22, 2024 by Toujana RediResponse Specialist, Hotel Management
Dear Erainer,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof PLUS+ Washington DC - Oxon Hill. It's great to see you enjoyed your stay, resulting in a 10/10 score. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,ToujanaRed Roof ManagementRediResponse Specialist
by A traveller
Posted Aug. 18, 2024 on Expedia
Not for they family stay
Comment from Hotel Management
Aug. 20, 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Dear Riken, Thank you for your feedback following your experience with us at the RED ROOF PLUS+ WASHINGTON DC - OXON HILL. In response to any hindrances faced, we sincerely apologize for any less than ideal experience. Feedback from our guest is always welcome as we strive to improve here at Red Roof. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
by A traveller
Posted Aug. 18, 2024 on Expedia
?????
Comment from Hotel Management
Aug. 20, 2024 by Toujana RediResponse Specialist, Hotel Management
Hello Andrew, Thank you for taking a moment to complete our survey. The staff at the Red Roof PLUS+ Washington DC - Oxon Hill and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,ToujanaRed Roof Management RediResponse Specialist
by A traveller
Posted Aug. 18, 2024 on Hotels
Comment from Hotel Management
Aug. 19, 2024 by Toni-Ann RediResponse Specialist, Hotel Management
Hello Hien,I am pleased to have had you as our guest at our RED ROOF PLUS+ WASHINGTON DC - OXON HILL. Your 10/10 score is much appreciated, yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
