Note fondée sur 30 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,6 Service et personnel
3,6 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 août 2024 sur Expedia
good service
Commentaires de Gestion de l’hôtel
18 août 2024 par Viren, Gestion de l’hôtel
Thank you for your feedback
par un voyageur
Little Washington's Finest
Publié le 29 juill. 2024 sur HotelsThe staff was wonderful and very helpful. They answered any questions and helped us find restaurants that totally met our needs.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Thank you for taking the time to write about experience at the RED ROOF INN WASHINGTON NC. Diane, I am thrilled to hear that you found our staff to be wonderful, very helpful, and accommodating. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Diane, and can't wait to see you back at Red Roof soon, where we can continue to offer you a wonderful stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist
par un voyageur
Publié le 10 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Hello Anthony, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN WASHINGTON NC and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist
par un voyageur
Publié le 9 juill. 2024 sur Expedia
The property was able to accommodate my needs
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Casey. The staff and I at the Red Roof Inn Washington, NC appreciate your 4/5 score following your stay. I am happy that our hotel accommodated your needs. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
par un voyageur
Publié le 30 mai 2024 sur Expedia
Front desk could take some improvement.
The morning breakfast lacks a lot of desire.
Pillows were so large you couldn’t use them.
Commentaires de Gestion de l’hôtel
31 mai 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Michael. The staff and I at the Red Roof Inn Washington, NC appreciate your 4/5 score following your stay. However, you indicated that the front desk could use some improvements, the breakfast options were lacking and the other concerns dampened your stay. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
par un voyageur
Publié le 29 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 mai 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Carmela, We at the RED ROOF INN WASHINGTON NC are thrilled to have earned your scoring of 8/10 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 28 mai 2024 sur Expedia
Check in was confusing for the clerk. I had paid prior via Expedia, but they require a $100 credit card deposit. For some reason the clerk couldn't get computer to work and had to make repeated calls to management who was off site. The lobby is secured at all hours and you have to go to a window and press a button. This led me to believe the property is in a high crime area.
Commentaires de Gestion de l’hôtel
29 mai 2024 par Linton Rediresponse Specialist, Gestion de l’hôtel
Dear Henry,Thank you for telling us about your recent visit at RED ROOF INN WASHINGTON NC. You stated that the security of our lobby and the issue you had upon checking in were the downsides of your stay. Please know guest feedback enlightens us in areas of opportunity so that we can make improvements. As such, we will be utilizing the information provided to limit such occurrences in the future.Thank you for sharing your concerns and our team at Red Roof wishes you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist
par un voyageur
Publié le 27 mai 2024 sur Expedia
The room was not bad at all.. or at least I thought! it looked like it hadn’t been cleaned at all! The tub had such an orange colored ring around the bottom of the tub and about 10 hairs on the walls and bottom of the tub! I actually had to clean it before we even took a shower! The baseboards had 2 inches of dust on them! We had to wipe our feet off before crawling into bed! Mirrors had hand prints and tooth paste splatters on it! Never again would I stay here because of the uncleanliness!!
Commentaires de Gestion de l’hôtel
29 mai 2024 par Linton Rediresponse Specialist, Gestion de l’hôtel
Hello Michael,Thank you for telling us about your recent visit at RED ROOF INN WASHINGTON NC. I was saddened to read that the uncleanliness of the tub and the other concerns were the hindrances of your stay. Please know guest feedback enlightens us in areas of opportunity so that we can make improvements. As such, we will be utilizing the information provided to limit such occurrences in the future.Thank you for sharing your concerns and our team at Red Roof wishes you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist
par un voyageur
Publié le 26 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 mai 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, George. The staff and I at the Red Roof Inn Washington, NC appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, GabrielleRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 21 mai 2024 sur Expedia
All of the staff were very helpful !
Commentaires de Gestion de l’hôtel
24 mai 2024 par Chirell RediResponse Specialist, Gestion de l’hôtel
Dear Ronald,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Washington, NC. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our helpful staff. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist
