Ratings based on 458 Guest Reviews

Hear it directly from our travellers
3.4 out of 5
69% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from east peoria

This traveller left a rating score only Posted Jul. 20, 2024 on Expedia
3 out of 5
by A traveller

Posted May 27, 2024 on Expedia
Felt unsafe on first level room, with the flimsy latch on the windows.
5 out of 5
by A traveller

Posted May 21, 2024
Centrally located to many businesses.
Comment from Hotel Management
May 22, 2024 by taru, Hotel Management
Thank you for your feedback
1 out of 5
by A traveller

This traveller left a rating score only Posted May 13, 2024 on Hotels
3 out of 5
by A traveller

This traveller left a rating score only Posted May 1, 2024 on Hotels
4 out of 5
by A traveller

Quiet but breakfast needs an upgrade

Posted Apr. 23, 2024 on Hotels
The hotel was not full, so it was quiet. Not sure why we ended up on the 2nd floor. Breakfast was lame-cereal and waffles and coffee and that was it! I don't remember if I chose the beds, but ended up in a room with a double for husband and me. Bed seemed older, with dent in the middle. We'd stay there again.
1 out of 5
by A traveller

Posted Mar. 20, 2024 on Expedia
This hotel was the worst experience. The facility was old and musty. Our linens were stained and gross. Breakfast options were a pot of coffee, a jug of milk, and a cereal dispenser that was half empty and only offered cornflakes. To top it off when we got home they double charged us for our pet fee so I am having to dispute that with my credit card company. Steer clear of this one!
Comment from Hotel Management
Mar. 20, 2024 by taru, Hotel Management
Thank you for your feedback I have all ready contact by email and let you know that ,was by mistake our front desk Clark charge pet fee twice and i have already refund you.
5 out of 5
by A traveller

Posted Mar. 18, 2024 on Expedia
This is a combined review for 2 different rooms. I reserved and checked into a room with a single bed. Upon entry into the ground-floor room, I noticed a rather unpleasant unknown odor, and when I tried to close the window curtain, one side had about 4 inches unhooked from the rod, and it would not close all the way, leaving a gap that would allow anyone on the outside to look in, so the room lacked privacy. I complained to the desk about these 2 issues and he came to the room to check. He could not close the window curtain either, so he told me I could switch to the room across the hall, which had 2 beds as they did not have another room available with one bed. That room smelled fresh and the curtain closed as it should. I had no complaints about anything in that room.
2 out of 5
by A traveller

Posted Dec. 17, 2023 on Expedia
Dirty towel left in bath, refrigerator froze food, no breakfast because there weren't enough guests
Comment from Hotel Management
Dec. 18, 2023 by taru, Hotel Management
Thank you for your feedback
4 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 18, 2023 on Expedia