Note fondée sur 1 368 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Maybe 75$ about too expensive per night. Otherwise perfect.
Commentaires de Gestion de l’hôtel
3 août 2024 par Farah Faraj , Gestion de l’hôtel
Dear Daniel, Thank you for your patience. I wanted to address your feedback regarding parking. The parking rate is 55 per night, including tax. We’ve reviewed local prices, and it appears this rate is comparable to the area’s typical rates, which can be around 75 per night.We understand that this might seem high and will take your feedback seriously as we consider adjustments. If there’s anything else you need or if you have further questions, please let us know. We're glad to hear that everything else has been perfect.Best Regards, Farah FarajGuest Relations Manager
par un voyageur de Gatineau
Publié le 20 juin 2024 sur Expedia
I really.like.the view from.my room. I am enjoying a nice say
Commentaires de Gestion de l’hôtel
24 juin 2024 par Lionel , Gestion de l’hôtel
Dear Guerline, I'm happy to hear that you enjoyed your stay with us. We are so fortunate to be centrally located in the Dupont Circle neighborhood with some of the best views in the city. We hope to see you again soon!
par un voyageur
Publié le 2 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 mai 2024 par Farah Faraj , Gestion de l’hôtel
Dear Valued Guest, Thank you for your perfect review! We're thrilled you had an excellent experience and appreciate your high rating. We look forward to welcoming you back soon!
par un voyageur
Publié le 2 avr. 2024 sur Expedia
Magnifique hôtel, très bon service, a quelques pas du métro Dupont circle.
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Farah Faraj, Gestion de l’hôtel
Dear Marie-Noelle, Thank you for the perfect 10/10 rating! We're delighted you enjoyed your experience with us. Best regards, Farah Faraj Guest Relations Manager
par un voyageur
Publié le 17 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 déc. 2023 par Amarri Aton- Assistant Guest Relations Manager, Gestion de l’hôtel
Dear Mr. Marc,Warm greetings from The Dupont Circle Hotel and thank you for having chosen our hotel as your residence during your recent stay in Washington D.C.! We truly appreciate you taking the time to respond to our survey, and we delighted to read that you had an exceptional stay. Our colleague's passion and professionalism are what we pride ourselves on, and comments such as yours are the best possible compliment and encouragement, showing that their attitude towards exceptional customer service does not go unnoticed. We will make sure to share your kind comments with all the team members. Once again, thank you for sharing your experience and we do hope that we will have the opportunity to welcome you back to The Dupont Circle Hotel in the near future. Best Regards, Amarri AtonAssistant Guest Relations Manager
par un voyageur
Publié le 2 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
2 févr. 2024 par Amarri Aton- Assistant Guest Relations Manager, Gestion de l’hôtel
Dear Ms. Yan,Thank you for choosing the Dupont Circle hotel for your recent stay, and for taking the time to share your wonderful feedback with us. As the Assistant Guest Relations Manager, I am thrilled to hear that you received superb service during your time with us.Providing exceptional service is at the core of what we do, and it is truly rewarding to know that our efforts made a positive impact on your experience. Our entire team takes great pride in delivering personalized and attentive service to ensure our guests feel well taken care of.We are delighted that you enjoyed your stay and found our service to be of the highest standard. Your kind words serve as a great motivation for us to continue exceeding expectations. We will make sure to pass on your compliments to our staff members who contributed to making your stay memorable.Should your travels bring you back to Dupont Circle, we would be honored to welcome you once again and provide you with another exceptional experience.Warm regards,AmarriAssistant Guest Relations Manager
par un voyageur
A FUIRRR
Publié le 10 juin 2023 sur HotelsHorrible, personel pas dutout poli, 680 euros pour deux nuits !!! Et ils me donnent une chambre minuscule au bout du couloir avec le bruit de la climatisation impossible de fermer l'oeil chambre 246... Une catastrophe cet hotel... Coffre de ma chambre bloqué personne n'arrive à l'ouvrir j'ai du rester dans ma chambre à attendre le technicien... Un cauchemar
Commentaires de Gestion de l’hôtel
12 juin 2023 par Hotel Management, Gestion de l’hôtel
Merci pour votre avis détaillé sur le Dupont Circle Hotel. Je suis attristé d'apprendre que votre séjour parmi nous n'a pas été à la hauteur de nos attentes. Je transmettrai vos commentaires à la personne appropriée. Je soulignerai également le coffre-fort dans la chambre car ce n'est pas un événement normal. Je suis vraiment désolé et j'espère que nous vous accueillerons à nouveau à l'avenir pour vous montrer que c'était une exception.
par un voyageur
Publié le 25 août 2022 sur Expedia
Location and courtesy very good
Commentaires de Gestion de l’hôtel
13 oct. 2022 par Khristine Giguere, Gestion de l’hôtel
Dear Jonathan, Thank you for staying at The Dupont Circle Hotel. We appreciate your review and giving us 5/5. We are happy to hear that you've enjoyed our central location and unique personalize service that we provide. Looking forward to welcoming you again. Our goal is to deliver flawless and memorable experience. Warm regards, Khristine Giguere Assistant Guest Relations Manager
par un voyageur
Publié le 8 août 2022 sur Expedia
Excellent service et très belles chambres avec lits confortables. Excellents restaurants. Le personnel fait vraiment la différence dans à cet hôtel, tout simplement exceptionnel.
Commentaires de Gestion de l’hôtel
8 août 2022 par Farah Faraj, Gestion de l’hôtel
Dear Ms. Natalie,
Thank you for rating your experience at Dupont Circle Hotel. We are delighted to read that you have spent a comfortable and a memorable stay with us.
Your lovely feedback is a great reward for our team members as the entire team is committed to create a remarkable experience that our valued guests expect from The Dupont Circle hotel.
Thank you again and we would love to welcome you again soon.
Best Regards,
Farah Faraj
Senior Guest Relations Manager
par un voyageur
Publié le 29 avr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
30 avr. 2022 par Jamie Kang, Director of Front Office, Gestion de l’hôtel
Dear HERVE,
Thank you for staying with us and we appreciate your review. We look forward to your next stay.
Warm Regards,
Jamie Kang
Director of Front Office
