Note fondée sur 404 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 août 2023 sur Expedia
The bathroom door was broken when we arrived. After fixing it ourselves, it was difficult and heavy to move.
There could be more counter space in the bathroom.
Commentaires de Gestion de l’hôtel
22 août 2023 par Guest Services & Relations, Gestion de l’hôtel
Dear Joelle, We are glad you enjoyed your time at The Morrow Washington DC, Curio Collection by Hilton. However, we are sorry for the maintenance issues you had in the room. Thank you for your nice rating, and we look forward to your next visit.Kindest Regards,Jewel RizkallaGuest Services & Relations
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Very neat hotel.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Guest Services & Relations, Gestion de l’hôtel
Dear Osa, It's wonderful to hear that our efforts to provide a fresh and spotless environment made a positive impact on your stay. We believe that a clean space contributes to a comfortable and enjoyable experience for our guests. Your feedback is a fantastic encouragement for all of us here at The Morrow Washington DC, Curio Collection by Hilton, and we can't wait to exceed your expectations once more on your next visit.Kindest Regards,Jewel RizkallaGuest Services & Relations
par un voyageur
Publié le 30 sept. 2024 sur Hotels
I loved my 4-night stay! The hotel has a nice vibe - it’s immaculate and welcoming. Housekeeping did an amazing job in keeping my room in perfect condition. Anna, one of the managers, had extra water sent to my room as soon as I told her that I needed more.
My only complaint was that when I requested to stay an extra night and be offered the lowest rate, it turned out that it wasn’t, so I found a better price on my own.
Other than that, I would highly recommend The Morrow.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Guest Services & Relations, Gestion de l’hôtel
Dear Nancy,Thank you for choosing The Morrow Washington DC, Curio Collection by Hilton! We are delighted you found our hotel clean and that the service extended by our housekeeping staff surpassed your expectations. We were also pleased to read your comments about the assistance you received from Anna. However, we apologize for any inconvenience you experienced with the rate for the extra night. Your comments are valuable, and we will address this to ensure better communication in the future. Thank you again for recommending us. We hope to welcome you back soon for another great stay.Kindest Regards,Jewel RizkallaGuest Services & Relations
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Guest Services & Relations, Gestion de l’hôtel
Dear Manuel,Thank you for being our guest and for the high rating! It is wonderful to learn how much you enjoyed your time at The Morrow Washington DC, Curio Collection by Hilton, and that we exceeded your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Kindest Regards,Jewel RizkallaGuest Services & Relations
par un voyageur de Charlotte
Publié le 29 sept. 2024 sur Expedia
Excellent hotel and location. We'll be coming back.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Guest Services & Relations, Gestion de l’hôtel
Dear Greg,Thank you for staying at The Morrow Washington DC, Curio Collection by Hilton, and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We are thrilled you found our location convenient for everything you wanted to do on this visit. It is always a joy to see our guests excited about returning; we look forward to it. Thank you again, and safe travels.Kindest Regards,Jewel RizkallaGuest Services & Relations
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Marissa Daniel | Guest Experience Manager, Gestion de l’hôtel
Thank you so much for taking the time to share with us this amazing feedback! We hope to have the pleasure of welcoming you back in the near future!
par un voyageur de Pittsburgh
Publié le 24 sept. 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Services & Relations, Gestion de l’hôtel
Dear Ronald,Thank you for staying at The Morrow Washington DC, Curio Collection by Hilton, and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you again soon.Kindest Regards,Jewel RizkallaGuest Services & Relations
par un voyageur de Santa Fe
Publié le 21 sept. 2024 sur Expedia
music in the lobby last evening
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Guest Services & Relations, Gestion de l’hôtel
Dear Jill, We're glad to hear you enjoyed the music in the lobby! It's lovely to know that the ambiance added to your experience. We strive to create a lively and inviting atmosphere for our guests at The Morrow Washington DC, Curio Collection by Hilton. Thank you for sharing your feedback, and we hope to welcome you back soon for more memorable moments!Kindest Regards,Jewel RizkallaGuest Services & Relations
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Amazing property! Very clean
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Guest Services & Relations, Gestion de l’hôtel
Dear Racolla, Thank you so much for your kind words about The Morrow Washington DC, Curio Collection by Hilton! We're thrilled to hear that you found our hotel exceptionally clean during your stay. Our dedicated team works hard to ensure a pristine environment for all our guests. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Kindest Regards,Jewel RizkallaGuest Services & Relations
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Signage, layout and other factors that impact your stay were not considered in the design and build. It’s new which is great but there were several inconveniences with my stay that I’ve never experienced even at older hotels.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Guest Services & Relations, Gestion de l’hôtel
Dear Brenda, Thank you for staying at the The Morrow Washington DC, Curio Collection by Hilton and sharing your review. We appreciate your feedback on the design and layout; your comments are valuable as we work to refine our guest experience. We’re sorry for any inconveniences you faced and hope to have the chance to provide a smoother and more enjoyable stay on your next visit. Kindest Regards,Jewel RizkallaGuest Services & Relations
