Note fondée sur 907 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
A good hotel
Publié le 10 févr. 2024 sur HotelsIt is a bit overpriced for the quality of the room but it is a good hotel.
There is also a Starbucks in the lobby, nice for the breakfast.
par un voyageur
Publié le 7 janv. 2025
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Commentaires de Gestion de l’hôtel
8 janv. 2025 par Customer Service, Gestion de l’hôtel
Sylvia, thank you for staying with us at The Westin Arlington. We're delighted to know you had such a wonderful experience. Our team looks forward to welcoming you back in the future.
par un voyageur
Publié le 10 oct. 2024 sur Expedia
This property was not upgraded for the amount of money. Location was great but rooms are gross. Tub had stains and pieces falling from fixtures, hotel did not respect the ‘do not disturb’ sign and interrupted an important meeting, carpets had stains. Not the quality I expected from a holiday inn let alone a Westin property. Unfortunately we were not able to change rooms and were stuck for days here. Will never stay here again. Nice lobby though.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Customer Service, Gestion de l’hôtel
Latoshia, the team appreciates your feedback. The convenient location and welcoming ambiance of the lobby are important aspects of our guests' experiences. Your concerns about the room's condition and service have been noted and will be reviewed internally. It is our aim to provide everything expected from a stay and ensure guest satisfaction. Thank you for your insights.
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Unfortunately did not find microwaves in the rooms.No breakfast included in the reservation
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Customer Service, Gestion de l’hôtel
Valentina, thank you for sharing your feedback. We understand that certain amenities were expected during your stay. Our team is always available to assist with any questions or needs. We hope to have the opportunity to better meet your expectations in the future.
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Customer Service, Gestion de l’hôtel
Anna, thank you for sharing your feedback. It is regrettable to see your experience did not meet your expectations. Your input is valued and can help us improve for future guests. We are committed to ensuring our guests have a pleasant stay and look forward to another chance to offer you an improved stay next time.
par un voyageur
Conferencing and other
Publié le 22 sept. 2024 sur HotelsI was attending a conference and wanted to visit some of my Arlington fall favs without breaking the bank or being too far away from restaurants. This is my special spot! Several highly rated restaurants with reasonable prices nearby, and a restaurant in the hotel that is great for dinner. Took in the Renwick before I checked in. Great staff!
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Customer Service, Gestion de l’hôtel
Monica, we're delighted you loved your experience at The Westin Arlington. It's wonderful to know you enjoyed the nearby dining options and our hotel's restaurant. Our team members appreciate your kind words. We hope to welcome you back for another great stay!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Pleasant staff and great customer service.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Customer Service, Gestion de l’hôtel
Mitchell, thank you for staying with us at The Westin Arlington. We’re delighted you loved our team's service and had a pleasant experience. We're looking forward to welcoming you back.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Customer Service, Gestion de l’hôtel
Thank you for the feedback.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Customer Service, Gestion de l’hôtel
Stephanie, thank you for staying with us at The Westin Arlington. We're delighted to know you had an enjoyable experience, and we look forward to welcoming you again soon.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Front desk very helpful.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Customer Service, Gestion de l’hôtel
Elizabeth, thank you for staying with us at The Westin Arlington. We're delighted to hear our team members at the front desk were very supportive during your stay. Thank you for the perfect rating. We hope to welcome you back soon!
