Note fondée sur 869 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 juin 2022 sur Hotels
Bon séjour
Très confortable et prestation excellente
Recommandé
pour Tout le mondepar un voyageur de laval, Quebec, Canada
Proche de tout à seward.
Publié le 17 juin 2016 sur ExpediaChambre grandeur moyen, propre, rez-de-chaussée, tranquille, près de tout. L'hôtel donne des coupons pour déjeuner à un restaurant à 5 min., de marche. Mais c'est pas le gros déjeuner, vous avez le choix de 5 ingrédients et ils ont pas de pain pour des rôties! Ont à déjeuné avec leurs coupons 1 fois sur les 3 jours. Donc mais si c'est inclus dans le prix de la chambre, c'est un facteur à considérer.
par val de france
lit confortable
Publié le 13 août 2013 sur HotelsChambre spacieuse, lit confortable, hotel situe au bord d'une route assez fréquenté. On nous annonce vue sur la montagne mais c'est plutôt vue sur la route. Le climatiseur était éteind mais il faisait des claquements pendant la nuit. Hotel globalement bien il manque un petit déjeuné au vue du prix demandé.
par un voyageur de fairbanks
Publié le 29 oct. 2024
Was very nice having a full kitchen in the room. Also a very spacious room.
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Tim, Gestion de l’hôtel
We appreciate your feedback!
par un voyageur
Publié le 27 août 2024 sur Expedia
The room was clean. There was some traffic noise. There is no lobby, just an office for check in. It was inexpensive and worked well enough for our one night stay. The hairdryer in our room did not work. I would have appreciated a breakfast bar.
Commentaires de Gestion de l’hôtel
27 août 2024 par Tim, Gestion de l’hôtel
We appreciate your feedback!
par un voyageur
Publié le 26 août 2024 sur Expedia
I'm not sure that they're ready to call this a motel. No sign, for a start, just a house number at one end of the building. The office was a table in the linen storage room, manned by a young man who couldn't figure out how to fix the reservation for the 2 young men ahead of me. (They had reserved a room with 2 beds, and arrived to be offered 1 bed.)
They let me in, and signed me up for a room on the second floor, but my key card didn't work. No reaction from the lock, at all. When I came back down, the manager had arrived, and she gave me the key to a first floor room. That key card triggered the lock lights, but the latch didn't open the door. She sent the young man back with me to demonstrate how to press my thumb against the key lock while turning the handle to retract the bolt. That worked. It wasn't how the latch was designed, just a defect in that particular one.
The room was fine, though I had spent so much time getting into it that I gave up on buying groceries for dinner, and just went to bed.
The young man who first tried to check me in was coughing and complained that he was sick. Scary for an old guy 2000 miles from home on a solo road trip, but I didn't catch it.
Commentaires de Gestion de l’hôtel
27 août 2024 par Tim, Gestion de l’hôtel
We appreciate your feedback!
par un voyageur
Publié le 26 août 2024 sur Hotels
I will start off with the positives, the staff was really friendly and it's a short drive to Palmer and downtown Wasilla. The room had plenty of space, and having a small kitchen is nice. Now the not so nice. The walls are thin enough that you can hear people talking in normal voices next door. The curtains were covered in stains, which made me question the cleanliness of the rest of the room. The couch also had stains on it, I wouldn't sit on it. The microwave and bathroom sink were both covered in rust. With the AC vent in the window, it kept the window open so that you could hear the road noise, and it's a busy street that is maybe 50ft away. It was very loud. The heat was off for the summer, so they offered us electric heaters if we got cold. There was also no flip lock on the inside of the door, we went and purchased an extra lock to make the door more secure. We won't be back.
Commentaires de Gestion de l’hôtel
26 août 2024 par Tim, Gestion de l’hôtel
Thank you for your feedback!
par un voyageur de Fairbanks
Publié le 18 août 2024 sur Expedia
Was skeptical of property when I first arrived when I could not find the front desk because I questioned the open door that had a desk that had laundry around and did not assume at first it was where I would need to check in, but second time going into the building it was the correct place to be to check in. While checking in I have them my name and my ID and also verified that I booked thru Expedia. They a pulled the form and looked over it to make sure they had the correct form, I was then asked to write my number down, initial next to the disclosures, and sign. Several hours later at about 9:30pm in bed and with tired kids, someone knocked at the door. Husband answered and was told I signed the wrong form and told to come to the office to verify my information. Husband went to the office with two other customers there and he said they were obviously upset and said on the lines sarcastically “ as long as the kids have somewhere to sleep.” My husband didn’t say anything and the employee let him know they will switch the rooms. I take responsibility that I didn’t look at the top of the form for my information and trusted the employee when he initially looked at the form when I gave him my info to check in. Although there was no responsibility taken for there part in it and knocking on the door late at night, appreciate they did not have us move rooms in the middle of the night. The room was rundown, curtains dirty, and could hear vehicles thru the night, messy
hallway.
Commentaires de Gestion de l’hôtel
19 août 2024 par Tim, Gestion de l’hôtel
We are sorry to hear your experience wasn’t satisfactory. Please let us know what we can further do.
par un voyageur
Publié le 17 août 2024 sur Expedia
Struttua fatiscente ma camera pulita
Commentaires de Gestion de l’hôtel
19 août 2024 par Tim, Gestion de l’hôtel
We are sorry to hear your experience wasn’t satisfactory. Please let us know what we can further do.
par un voyageur
Publié le 17 août 2024 sur Expedia
Spacious and clean
Commentaires de Gestion de l’hôtel
19 août 2024 par Tim, Gestion de l’hôtel
Thank you for your kind review!
