Note fondée sur 48 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,6 sur 5
69 % des clients le recommandent
3,9 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 25 oct. 2022 sur Hotels
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 24 oct. 2022 sur Hotels
5 sur 5
par un voyageur

Publié le 10 sept. 2022 sur Expedia
Una bellissima struttura, grande, curata, camera spaziosa con aria condizionata. Siamo stati accolti benissimo, prima dallo staff e poi dal management italiano. Carinissimi, gentilissimi e soprattutto disponibili. Quando torneremo a Watamu faremo sicuramente tappa qui. Prenotate senza dubbio.
Commentaires de Gestion de l’hôtel
11 sept. 2022 par Franca, Gestion de l’hôtel
Cari Agnese e Daniele,grazie della vostra bella revisione. Ci fa veramente piacere che abbiate passato una bella vacanza e che vi siate sentiti coccolati dal nostro staff.Speriamo di rivedervi presto qui al Lily Palm.Il Management
4 sur 5
par un voyageur

Publié le 31 mars 2022 sur Hotels
Commentaires de Gestion de l’hôtel
31 mars 2022 par Franca, Gestion de l’hôtel
Dear Fernando and Jon Jul, has been a pleasure to have you as our guests. We are very pleased to know that you enjoyed your stay and we hope to host you again in the future. Lily Palm
5 sur 5
par un voyageur

Publié le 14 déc. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
15 déc. 2021 par Franca, Gestion de l’hôtel
Dear Thomas, Thank you very much for your positive review. It has been a pleasure to have you as our guest. Kind regards Lily Palm
1 sur 5
par un voyageur

Publié le 12 août 2021 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2021 par Franca, Gestion de l’hôtel
Dear Client, thank you for your review. It will surely help us to improve our services. Lily Palm Resort
4 sur 5
par un voyageur

Publié le 27 mars 2021 sur Hotels
Commentaires de Gestion de l’hôtel
7 avr. 2021 par Franca, Gestion de l’hôtel
Dear Henrik, Thank you for choosing our hotel, and for taking the time to write a review. We are glad to hear that you enjoyed your stay and that we were able to fulfill your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Lily Palm reception
4 sur 5
par un voyageur

Publié le 24 nov. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
2 déc. 2020 par Giovanni Ferrario, Gestion de l’hôtel
Dear Guest, thank you for your review, your comment is important for our Resort to improve the quality of services. We hope to host you once again . Best regards
4 sur 5
par un voyageur

Very pleasant stay

Publié le 14 nov. 2020 sur Hotels
We had a very a very pleasant stay at Lily Palm. All the staff went out of their way to make us feel welcome, which was nice. We went out of peak season, so it was very quiet. The complex is clean, has a nice pool and access straight onto the beach. There is a nice Italian restaurant on site, but also some local restaurants on the beach as well which serve great seafood, and other nice places to eat within walking distance in town. The rooms are okay, maybe a little tired looking, but for the price we paid, we have no complaints. The bed was fine, and the Aircon worked, so we were content! We were on b&b rate - the breakfast was a little disappointing, and instant coffee was served rather than fresh...but again, for the price of this hotel we can't really complain. All in all, we enjoyed our stay. I would happily return.
Commentaires de Gestion de l’hôtel
19 nov. 2020 par Giovanni Ferrario, Gestion de l’hôtel
Dear Guest, many thanks for your review, we are very sorry about the coffee on breakfast, our F&B had received this issue and will check the problem. We hope to host you soon. Greeting
1 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 14 mars 2020 sur Expedia