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American Inn & Suites Waterford

3.0 star property
Enjoy the outdoor pool at this 3-star Waterford inn

Choose dates to view prices

Photo gallery for American Inn & Suites Waterford

Lobby
Reception
Banquet hall
Standard 1 King Non Smoking
Lobby sitting area

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
7076 Highland Rd, Waterford, MI, 48327
  • Alpine Valley Ski Area
    ‪8 min drive‬
  • Great Lakes Crossing Outlets
    ‪16 min drive‬
  • Pine Knob Music Theatre
    ‪19 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪47 min drive‬

Room options

View all photos for Standard King Non Smoking Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Standard King Non Smoking Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 2 Queen Beds Non Smoking Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard 1 King Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 1 King Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 2 Queen Beds Non Smoking

  • Sleeps 4
  • 2 Queen Beds

About the area

Waterford

Near the airport.You'll find Pontiac Lake State Recreation Area and Huron River within 2 miles (3 km) of this inn. Also, Pontiac Lake Dog Park is within 2 miles (3 km) and Union Lake is within 6 miles (10 km).
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What's nearby

  • Pontiac Lake State Recreation Area - 15 min walk - 1.3 km
  • Union Lake - 7 min drive - 7.5 km
  • Alpine Valley Ski Area - 9 min drive - 9.4 km
  • Great Lakes Crossing Outlets - 17 min drive - 16.8 km
  • Pine Knob Music Theatre - 19 min drive - 17.4 km

Getting around

  • Pontiac Station - 12 min drive
  • Pontiac, MI (PTK-Oakland County Intl.) - 1 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Jimmy John's - ‬3 min drive
  • ‪Leo's Coney Island - ‬3 min drive
  • ‪Jimmy John's - ‬3 min drive
  • ‪Applebee's Grill + Bar - ‬3 min drive

About this property

American Inn & Suites Waterford

Enjoy the outdoor pool at this 3-star Waterford inn
American Inn & Suites Waterford offers its guests an indoor pool, an outdoor pool, and a sauna. There's a snack bar/deli on site. You'll find a 24-hour business center on site.

Public spaces have free WiFi. A vending machine, gift shops/newsstands, and laundry facilities are also featured at the business-friendly American Inn & Suites Waterford. Self parking is free.

Smoking is allowed in designated areas at this 3-star Waterford inn.

  • 111 guestrooms or units
  • 2 levels
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Convenience store
  • Gift shop
  • ATM
  • Elevator
  • Smoking in designated areas
American Inn & Suites Waterford offers 111 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include bathtubs or showers with jetted bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Similar properties

Exterior

Comfort Inn & Suites

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 944 reviews
The price is CA $164
CA $187 total
includes taxes & fees
May 20 - May 21
Comfort Inn & Suites

Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Indoor pool
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Raised toilet seat (21 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Hotel Waterford
Comfort Inn Waterford
Waterford Comfort Inn
Comfort Inn Waterford Hotel Waterford
Quality Inn Waterford
Quality Waterford
Quality Inn Suites
American & Suites Waterford
American Inn Suites Waterford
American Inn & Suites Waterford Inn
American Inn & Suites Waterford Waterford
American Inn & Suites Waterford Inn Waterford

American Inn & Suites Waterford Reviews

Reviews

6.0
Rating 10 - Excellent. 185 out of 1001 reviews
Rating 8 - Good. 228 out of 1001 reviews
Rating 6 - Okay. 178 out of 1001 reviews
Rating 4 - Poor. 176 out of 1001 reviews
Rating 2 - Terrible. 234 out of 1001 reviews

6.0/10

Cleanliness

7.2/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Poor

Carey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel has improved it's lobby and gotten rid of the gross 1980's carpeting, but still reeks of cigarette smoke. The room itself seened under construction. They tried to hide a bare spot on the wall with a chair, the inside of the bathroom door was nasty and the freezer was iced over with food spilled in it. All in all unacceptable. Should not have stayed the night, but checked out after the 1st night when we were going to stay for 2 nights.
Stayed 2 nights in Apr 2025

4/10 Poor

Jami

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Jan 2025

2/10 Terrible

Linda

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Unfortunately it was not the place for us an old large motel who have weekly rentals & some not so good people very uncomfortable there not going back
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Stayed 1 night in Jan 2025

6/10 Okay

Dawn

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Needs an update.

Room was missing a lamp from one of the night stands. Floor lamp didn't have a light bulb. No hangers on the clothing bar. The jacuzzi tub looked terrible. They need to use some CLR or magic erasers or something to clean it. Carpet was in bad shape. Needs a new mattress. On a positive note, the desk staff was very friendly.
Stayed 1 night in Jan 2025

4/10 Poor

Cristie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Dawn

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I was given a room key n find the room door open 2” n the tv on I felt unsafe n was issued another room The hall reeked of cannibis The elevator to the pool was broken n the only way to enter was out main entrance, walk across parking lot, enter pool door Couldn’t swim like my son loves bc we weren’t going to walk in 7* temp outside wet back to our room Disappointed
Stayed 1 night in Jan 2025

2/10 Terrible

Shawn

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well im dealing with a death . And i order the holtel at the beginning ofmy trip ! My car broke down i ask them to cancel the room and refund me ive been her before a few time i like the place a lil disappointed in the service. At the time of my life not thrilled the toke my money ! I stayed the night at best Western .. i didnt stay here but they toke my money with no problem ! Well plan your trip well if emergency comes up to bad you at a lost with this one !! No morals
Stayed 1 night in Jan 2025

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Nasty

Their was trash all over the place smelled horrible the bathroom walls had mold on it pool area had mold in it the ceiling was falling apart the brick walls were all busted up
Stayed 3 nights in Jan 2025

2/10 Terrible

Matthew

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cable table tv cut in and out, "Jacuzzi" tub didn't work broken knobs, sex stain on chair in the room, etc just horrible.

2/10 Terrible

Christopher

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing uniqe about it.i payed for two nights.arived a day late.they cancelled my stay keep my money.me and my family came from out of town.waited in the lobby for 3 hours.take in mind i pre payed.they told me i didnt have a reservation.i explained to them i had nowhere to go.they found me a room for 150.00..so was chared over three hunderd dollers for 6 hrs.man cant wait to bring my family here next year.
Stayed 2 nights in Dec 2024

4/10 Poor

Martin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was great..price was cheap..but you get what you pay for.
Stayed 1 night in Dec 2024

8/10 Good

Krissa

Liked: Staff & service
Disliked: Property conditions & facilities
Needs to be updated but the staff is super helpf

6/10 Okay

Krissa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Had to switch rooms almost 3 times. But we settled with 2 beds. Tvs dont work and many of the hot tubs are broke also
Stayed 1 night in Dec 2024

2/10 Terrible

Theresa

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was the worst property. I've seen in my whole life, including in my sketchy. 20s, when we would all go to Motel 6. It appears that people are living in this hotel. Blood on walls bathrooms, absolutely disgusting. Nothing has been cleaned or cared for stains and damages on all walls. Throughout the hotel and the pool smells absolutely disgusting would not recommend this property at all except for demolition.
Stayed 1 night in Dec 2024

2/10 Terrible

Don

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First the photos from your website must be 20 years old the hotel didn't look anything like the website.. The entire hotel from the parking lot to the room was a disaster.Paint falling of the wall, worn out carpet on the stairs..Paint missing on wall and the elevators passenger limits and safty sign was held up by blue painters tape. The shower and tub in the room were disgusting..The frame and specet were covered in black mold.... My wife and I spit a hour in the room went and did what we had planned and came back and left because the people hanging out in the parking lot and lobby was the last straw...
Stayed 1 night in Dec 2024

2/10 Terrible

nathan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting. There were cob webs on the ceilings, black mold on the caulk in the tub, the tub had stains all over it, the tub jets didn't work, there was open wires on the ceiling, the room and hallway smelled like cigarette smoke, the floors in the room looked like they haven't been vacuumed in ages and last the tv didn't work and i have pictures of all of that.
Stayed 1 night in Dec 2024

6/10 Okay

Carol

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed was comfortable. dusting was limited, staircase was dirty, size of bathroom was good. towels were too small and flimsey
Stayed 2 nights in Dec 2024

4/10 Poor

Walter

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t judge a property from the outside … this place is worse on the inside. Once you enter the elevator, walk the hallways to your room … it is so dirty and obviously no one cleans the floors in this place. The rooms were outdated as well.
Stayed 1 night in Dec 2024

2/10 Terrible

George

Disliked: Cleanliness, staff & service, room comfort

The nightmare

the pool was out of order, no tv remote, the room smells like smoke, the microwave didn't work the bathroom light would go out had to switch the braker to get it to work. the clock was broken. no phone to call the front desk and when i used my phone they hung up on me. Never would i stay there even if it was free!!
Stayed 2 nights in Dec 2024

8/10 Good

Tyler

Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Aug 2024

4/10 Poor

Jennifer

Disliked: Cleanliness
Stayed 1 night in Dec 2024

2/10 Terrible

Devin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Negative 300 stars.

I have been traveling my whole life. This is number 1, the worst homeless living community i have ever seen. Kids roaming the halls unsupervised. You will smell like urine, smoke and dumpster upon leaving. We decided not to stay after seeing the room, the janitor was running the front desk so i had to come back the next day to request a refund from the manager. Upon arriving was told there is only a 75% refund policy. I didnt feel this was acceptable, i asked to speak to his manager because i want a 100% refund. He told me his manager does not have a phone number. He called the police to try to intimidate me to leave. When the police arrived they reassured me i was not doing anything wrong and thay this is not a place to stay with family. Don't let the cesspool fool you. Hotels.com should be ashamed to promote such a disgusting establishment.
Stayed 1 night in Dec 2024

4/10 Poor

MARY

Travelled with family, Travelled with partner
Disliked: Amenities, property conditions & facilities
Walked into a lobby reeking of marijuana. Stairs appeared not to have been vacuumed in a long time. A bunch of unsupervised kids in the computer room. Elevator in poor repair. Lights not working in entrance to room. Not worth half the price we paid. Used to be great as a quality inn. Not anymore
Stayed 2 nights in Dec 2024