Note fondée sur 272 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,5 Service et personnel
3,1 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 déc. 2024 par Econo Lodge Management, Gestion de l’hôtel
Thank you so much for the beaming review! We're really happy to hear you had a great experience with us. We can’t wait to welcome you back for another stay!
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 déc. 2024 par Econo Lodge Management, Gestion de l’hôtel
Thank you for your review! We’re glad to hear you had a great stay. We hope to see you again soon!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 déc. 2024 par Econo Lodge Management, Gestion de l’hôtel
Thank you for your wonderful review! We’re so happy to hear you had an excellent stay. We look forward to welcoming you back soon for another great experience!
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 déc. 2024 par Econo Lodge Management, Gestion de l’hôtel
Thank you for your amazing review! We’re thrilled to hear you had such a great experience and truly appreciate your kind words. We can’t wait to welcome you back for another fantastic stay!
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Long strains of hair were in the bathroom all over the towels and toilet tissue.
Commentaires de Gestion de l’hôtel
13 déc. 2024 par Econo Lodge Management, Gestion de l’hôtel
Thank you for your feedback. We sincerely apologize for the cleanliness issues you encountered during your stay. This is not the standard we aim to uphold, and we will address this with our housekeeping team to ensure it doesn't happen again. We appreciate your comments and hope to provide you with a better experience next time.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Excellent room and staff. Vending machine had problem. But staff helped. Room was spacious with large TV with good amount of channels. Locality was not great, with limited vegetarian restaurants nearby.
Commentaires de Gestion de l’hôtel
13 déc. 2024 par Econo Lodge Management, Gestion de l’hôtel
Thank you for your wonderful review! We're so glad to hear that you enjoyed the room and found our staff helpful. We apologize for the issue with the vending machine, but we're happy it was quickly resolved. We hope to welcome you back soon!
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 déc. 2024 par Econo Lodge Management, Gestion de l’hôtel
Thank you for your feedback! We're glad you had a positive experience and appreciate your insight. We hope to see you again soon!
par un voyageur
Publié le 3 sept. 2024 sur Expedia
par un voyageur de Platte Center
Publié le 11 août 2024 sur Expedia
It’s an older property that has been updated. The rooms are nice and big for large families. I waited for 10 minutes at the desk to ask for another key and several people passed through and said someone would be there soon to help me but no one came. I gave up. Breakfast is skimpy. No tea to cold water. Parking lot is a party zone all night long. Very noisy part of town. The people working there are trying but I wouldn’t go there again.
Commentaires de Gestion de l’hôtel
13 déc. 2024 par Econo Lodge Management, Gestion de l’hôtel
Thank you for your honest feedback. We're glad you enjoyed the spacious rooms, especially for large families, and we appreciate your recognition of our hardworking staff. We sincerely apologize for the delay you experienced at the front desk and the issues with noise and breakfast; your comments will be addressed to improve these aspects. We kindly ask that you consider giving us another chance in the future to provide a better experience.
par un voyageur
Publié le 6 août 2024 sur Expedia
This spot was just what we needed for a quick overnight stay. It was unique to us to stay in downtown Waterloo. We were greeted kindly and in response to my booking request for a handicapped height toilet (71 with wonky knees) we walked into not the non-smoking Kkng I’d booked, but a very nice two room suite! We regretted that we had just the one night to enjoy it!
Commentaires de Gestion de l’hôtel
13 déc. 2024 par Econo Lodge Management, Gestion de l’hôtel
Thank you for your wonderful review! We’re so happy to hear that our hotel was just what you needed for your quick stay and that we could accommodate your special request with the two-room suite. We hope you had a comfortable and enjoyable visit and would love to welcome you back for a longer stay next time!
