Note fondée sur 824 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 juin 2024 sur Expedia
Le lien avec Kilmorey Lodge. Propreté et accessibilité aux services et activités de Waterton.Ex::Marina.
Commentaires de Gestion de l’hôtel
23 juin 2024 par Michael S // Area General Manager, Gestion de l’hôtel
Good afternoon Patrick ...I hope this note finds you well.Thank you for taking the time to leave a rating along with a review.Your time is appreciated.I will be sure to share your comments with The CML Team.Please let us know if we can help with anything in the future.Kind regards,
par un voyageur
Publié le 5 juill. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
6 juill. 2021 par Meagan| Hotel Supervisor, Gestion de l’hôtel
Thank you for the review! We hope you'll visit Waterton again soon.
par un voyageur
Publié le 3 oct. 2020 sur Expedia
Nice personnel that was very attentive to clients’ needs.
Commentaires de Gestion de l’hôtel
3 oct. 2020 par Meagan| Hotel Supervisor, Gestion de l’hôtel
Thank you for the review we sincerely appreciate it. We are glad to hear we were able to adhere to all your needs while you were staying with us. We do hope that you'll stay with us again in the future!
par un voyageur
Mieux ailleurs.
Publié le 30 sept. 2018 sur HotelsLa bonne impression du début est vite effacée par une moquette et un rideau de douche à changer, des draps propres mais tachées, la prise électrique la plus pratique complètement bousillée et le wc dègageant un léger parfum pas trop propre. Son atout, le prix (on se demande si le peu de clients et la clôture des sentiers suite aux incendies d'août dernier ont eu quelque chose à voir), ATTENTION À NE PAS FERMER LA PORTE DE LA SDB-CHAMBRE 6 SI VOUS ÊTES SEUL, VOUS RISQUEZ DE NE PLUS POUVOIR SORTIR !!!!!!
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Bedroom had nice touches. Bathroom was tiny. Deck in front of property needs work.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Michael S // Area General Manager, Gestion de l’hôtel
Good morning Dane ...I hope this note finds you well.Thank you for taking the time to leave a rating along with a review.Your time is appreciated.I will be sure to share your comments with The CML Team.Please let us know if we can help with anything in the future.Kind regards,
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Great place. Location was good
Pub food was excellent. Nice property
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Michael S // Area General Manager, Gestion de l’hôtel
Good morning Duane ...I hope this note finds you well.Thank you for taking the time to leave a rating along with a review.Your time is appreciated.I will be sure to share your comments with The CML Team.Please let us know if we can help with anything in the future.Kind regards,
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Cute place with a clean room. The building itself needs some TLC. Hallways have dirty old carpet, which is not a great first impression. We were relieved that the room itself was updated & clean. Room doors are very old and sound proofing is not very good. It does seem like they are working on renos. We were fine with our stay but like most places since Covid, prices have gone up but quality has gone down.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Michael S // Area General Manager, Gestion de l’hôtel
Good morning Lisa ...I hope this note finds you well.Thank you for taking the time to leave a rating along with a review.Your time is appreciated.Yes ... we are grinding through renovations slowly but surely. Been a busy summer. Your understanding is greatly appreciated.I will be sure to share your comments with The CML Team.Please let us know if we can help with anything in the future.Kind regards,
par un voyageur
Publié le 28 sept. 2024 sur Expedia
The hallway really needs new carpet and wall paper. It had musky smell to it.
Room was good but bathroom door needed grease badly
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Michael S // Area General Manager, Gestion de l’hôtel
Good morning Hana ...I hope this note finds you well.Thank you for taking the time to leave a rating along with a review.Your time is appreciated.I will be sure to share your comments with The CML Team.We will be renovating our entrance way over the winter season.Please let us know if we can help with anything in the future.Kind regards,
par un voyageur
Publié le 26 sept. 2024 sur Expedia
In bad need of paint in the exterior. Room very small , no hangers to hang clothes. Entrance very dirty. Will not stay there again.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Michael S // Area General Manager, Gestion de l’hôtel
Good morning Jeanie ...I hope this note finds you well.Thank you for taking the time to leave a rating as well as review. It is appreciated.I will be sure to share your comments with The CML Team.To address a concern or two. I apologize that there were no hangers in your room. It is not the standard. There should be 6. We are scheduled for exterior renovations over the next month. Painting and Repairs.We do clean the entrance ways daily. The problem lies with our winds gusts. They are excessive and can be up to 80km/h Each time the entrance door is open, debris finds its way in. Leaves / Twigs / Dust / ETC.Sorry you feel as though you will not stay again.Regards, Please let us know if we can help with anything in the future.Kind regards,
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Michael S // Area General Manager, Gestion de l’hôtel
Good morning Barbara ...I hope this note finds you well.Thank you for taking the time to leave a rating.It is appreciated.I will be sure to share your comments with The CML Team.Please let us know if we can help with anything in the future.Kind regards,
