Note fondée sur 500 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 juin 2023 sur Expedia
Accueil un peu froid
Commentaires de Gestion de l’hôtel
3 juin 2023 par Manager, Gestion de l’hôtel
Hello Diane,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Russell, We are sorry to hear that your experience did not meet expectations. Please feel free to reach out to us to discuss any concerns you may have had during your stay. We value your feedback and would like to address any issues you encountered.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Dirty around door didn’t lock to get into property
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello Joe,We appreciate your feedback and apologize for any inconvenience caused. Please note that we take all comments seriously and will address this issue accordingly. Thank you for bringing this to our attention.
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Manager, Gestion de l’hôtel
Hello Kevin,We are pleased to hear you had a positive experience during your stay with us! If you have any additional feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another great stay!
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Manager, Gestion de l’hôtel
Hello Diamond,We are very delighted that you had a fantastic experience during your stay with us! If you ever need anything in the future, please feel free to reach out to us directly. We hope to welcome you back soon!
par un voyageur de Chicago
Publié le 7 sept. 2024 sur Expedia
I forgot to bring toothpaste, the front desk gave me some. Very nice room.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
Hello David,We are delighted to hear that you enjoyed your stay and found our staff to be accommodating. Providing essential amenities is our pleasure, and we are pleased to know you enjoyed your room. Should you need anything on future visits, please do not hesitate to reach out.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Better service can’t find, good people in place tnx to all
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Manager, Gestion de l’hôtel
Hello Raul,We appreciate your kind words about our team members and services. Thank you for recognizing the efforts of our staff. Your feedback is truly valued as it motivates us to continuously provide exceptional experiences for our guests.
par un voyageur
Publié le 29 août 2024 sur Expedia
It took 3 rooms to find a clean room. Not good maintenance. The first room smells.
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello Russell,We apologize for the inconvenience you faced during your stay. Your feedback will be shared with our team for further improvements. We appreciate you bringing this to our attention to ensure a better experience for our future guests.
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello Denise,We are delighted to hear that you had an exceptional experience with us. We look forward to welcoming you back soon for another wonderful stay!
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Manager, Gestion de l’hôtel
Hello Yolanda,We're sorry to hear you did not fully enjoy your stay. Please feel free to contact us directly with any specific feedback you'd like to share. We value your input and would love the opportunity to address any concerns you may have.
