Note fondée sur 186 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 nov. 2018 sur Expedia
Commentaires de Gestion de l’hôtel
12 mai 2021 par Barbara, Gestion de l’hôtel
Hi, We are happy to hear that you enjoyed your stay. Thank you for complimenting our services. Your comments will be shared with our team. Regards, Barbara
par un voyageur
Publié le 14 sept. 2024 sur Hotels
The hotel was fine. The new way of recognising your customers is a disgrace and a rip off.
Key rewards is abismal
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Elena, Gestion de l’hôtel
Dear DThank you for your feedback. We apologize for any confusion. After reviewing your comments, it seems there may have been a misunderstanding, as our property does not participate in a key rewards program. If you could provide further details, we'd be happy to look into any specific concerns you may have to ensure your experience meets your expectations. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Very nicely outfitted apartment. Has all you can require, from a fully functioning kitchen to a comfy bed, TV, WiFi and a posh ensuite washroom. The receptionist was very helpful and gave very useful tips and insights on the area surrounding the apartments, from dining options to tourist attractions. Overall, Highly recommended.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Harjit, Gestion de l’hôtel
Dear Muhammad,Thank you so much for your kind and thoughtful feedback. We are delighted to hear that you had such a positive experience during your stay with us. It's wonderful to know that you found the apartment well-equipped and comfortable, and that our team, especially the receptionist, was able to assist you with helpful advice.Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. We hope to have the pleasure of welcoming you back in the future!Best regards,Harjit
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Great apartment, modern and in good location for getting into London.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Harjit, Gestion de l’hôtel
Dear James,Thank you for your feedback! We're glad to hear that you enjoyed the modern features of the apartment and found the location convenient for getting into London. Your satisfaction is important to us, and we appreciate you sharing your experience. We hope to welcome you back soon!Best regards,Harjit
par un voyageur
Publié le 28 août 2024 sur Hotels
Awesome place, great value for money. My only picky thing would be the television was a hit outdated. Would have been good to have had a hdmi port so I could plug my laptop in. Other than that though everything was great
Commentaires de Gestion de l’hôtel
29 août 2024 par Karina, Gestion de l’hôtel
Thank you for the fantastic review, Dominic! We're thrilled to hear that you had a great stay and found our place to be great value for money. We appreciate your feedback about the television and will definitely take it into consideration for future upgrades. We're glad that everything else met your expectations and hope to welcome you back soon!Best regards,Karina
par un voyageur
Publié le 25 août 2024 sur Expedia
Very conveniently located. Parking said to pay at the machine on the sign then when we went to check in was asked to pay a cheaper rate. The apartment was lovely apart from lack of a working tv and no replacement available ment we had to go and buy a tv we are very busy people and just wanted a tv afternoon evening
Commentaires de Gestion de l’hôtel
26 août 2024 par Karina, Gestion de l’hôtel
Dear Hannah,Thank you for your review.We’re pleased to hear you found the location convenient and the apartment lovely.We apologize for the issue with TV. We’ll address these matters to improve our services.We hope to have the chance to better serve you in the future!Best regards,Karina
par un voyageur
OK
Publié le 21 août 2024 sur HotelsThe space was adequate. The place was very uncomfortable for us as a family. There was absolutely no air. There were fans provided, but that did not help on the hottest day in the . We slept almost naked. The entire family had sore throat and felt sick after out stay. I felt we should have known about the condition of the place. i felt we were treated unfairly and the cost was definitely too much
Commentaires de Gestion de l’hôtel
26 août 2024 par Karina, Gestion de l’hôtel
Dear Valerie,Thank you for your feedback.We’re sorry to hear about the discomfort you experienced during your stay. We apologize for any inconvenience caused and appreciate your comments as we work to improve our facilities.If you have any further concerns or if there’s anything we can do to address this, please let us know.Best regards,Karina
par un voyageur de Doncaster
Publié le 20 août 2024 sur Expedia
Stayed for one night - excellent property and a great choice. Easy check-in and a bonus that it is linked to Holiday Inn to allow use of the hotel facilities too. Would recommend
Commentaires de Gestion de l’hôtel
26 août 2024 par Karina, Gestion de l’hôtel
Dear Simon,Thank you for your fantastic review! We’re thrilled to hear that you enjoyed your stay! We appreciate your recommendation and hope to welcome you back for another excellent stay in the future!Best regards,Karina
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Karina, Gestion de l’hôtel
Dear Susan,Thank you for the top marks! We're delighted to hear that everything met your expectations.Looking forward to your next visit!Best regards,Karina
par un voyageur
Publié le 14 août 2024 sur Expedia
I liked how easy it was to get to
Commentaires de Gestion de l’hôtel
26 août 2024 par Karina, Gestion de l’hôtel
Dear Justin,Thank you for your 5-star rating! We’re glad you found our location convenient. We hope to see you again soon!Best regards,Karina
