Note fondée sur 309 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 oct. 2024
Commentaires de Gestion de l’hôtel
1 nov. 2024 par Hotel Staff, Gestion de l’hôtel
Thank you for sharing your feedback with us. We sincerely apologize for any challenges you faced during your stay, and we wish you had alerted us at the time. Our team is here to support you, and we want to ensure that every guest has a positive experience. Your insights are valuable to us, and we will take them into consideration as we strive to improve our services. We hope you will consider staying with us again, and please don’t hesitate to reach out directly if you have any concerns in the future
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Hotel Staff, Gestion de l’hôtel
Thank you for choosing and allowing us to serve you.
par un voyageur de Chelmsford
Publié le 8 août 2024 sur Expedia
The Inn is really adorable but definitely needs some updating. The room had beautiful wallpaper, cable tv, and air conditioning but the carpets were torn in spots and they felt dirty. The bathroom floor was also so sticky, my feet were dirty after walking around barefoot. There is also no outlet in the bathroom and there’s no full length mirrors. It is self check in and there wasn’t any people around, it didn’t feel very welcoming. Our mini fridge in our room froze everything we put in overnight. Having the ice cream parlor and room with games and books was a great touch, very old town charm. Location is prime. Walking distance to Watkins Glen State Park, Lake Seneca pier, and lots of restaurants and shops right on the same road. Free and easy parking.
Commentaires de Gestion de l’hôtel
8 août 2024 par The Colonial Inn Team, Gestion de l’hôtel
Thank you so much for the feedback. We are in the process of renovating the first half of our rooms. We are making updates without losing the charm of an inn stay. I am sorry for the issues you mentioned. I will definitely look into that. Have a great day.
par un voyageur
Comfortable and perfect location
Publié le 5 août 2024 sur HotelsVery cozy stay and absolutely prime location for going to Watkins Glen SP. I walked there from the inn, only took a few minutes. Will definitely stay again someday!
Commentaires de Gestion de l’hôtel
6 août 2024 par Hotel Staff, Gestion de l’hôtel
You're amazing, thank you for the opportunity and privilege to serve you.
par un voyageur de BEREA
Publié le 4 août 2024
Commentaires de Gestion de l’hôtel
5 août 2024 par The Colonial Inn Team, Gestion de l’hôtel
Jill, thank you for the feedback. We love providing our guests with a great stay. Come see us again.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Excellent for our one-night stay. Convenient to restaurants and Watkins Glen Park
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Colonial Inn & Creamery, Gestion de l’hôtel
Doreen, I am so pleased to hear the positive review. We hope you will come stay with us again.
par un voyageur de New Hyde Park
Publié le 26 juill. 2024 sur Expedia
We didn’t like that the house keeping did not come to clean the room and the bed was not at all comfortable (the mattress needs to be replaced). The bathroom was very conjusted.
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Colonial Inn & Creamery, Gestion de l’hôtel
Praveen, thank you for the feedback. We do not offer mid-stay housekeeping unless it is requested. We find most people prefer we not enter their room unless they ask. I am sorry you did not understand that when you were here. We are in process of renovations so the bathroom and bed will be new very soon. I hope you come back to see us again and experience our new look.
par un voyageur
Publié le 24 juill. 2024 sur Expedia
We got in super late, but the directions for entry were fairly simple. We met the proprietors the next morning and we laughed about it in the morning. Nice place to stay.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par The Colonial Inn Team, Gestion de l’hôtel
We appreciate the kind words. Please come see us again. Thank you,
par un voyageur
Publié le 20 juill. 2024 sur Expedia
It was clean the own its amaze and parking was easy!
Commentaires de Gestion de l’hôtel
21 juill. 2024 par The Colonial Inn Team, Gestion de l’hôtel
Casey, thank you for the kind words. It is always our goal to provide a clean and comfortable environment for your stay. Please come visit again soon.
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Nice atmosphere. Could use a reading chair in the room.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par The Colonial Inn Team, Gestion de l’hôtel
Adam, thank you for the feedback. We are working out the details of our room renovations and a chair is definitely in the plan. We hope you come stay with us again soon and see the updates.
