Note fondée sur 6 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,2 Service et personnel
2,5 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Port Charlotte
Publié le 6 déc. 2020 sur Expedia
Fairly clean for a local motel. Some language difficulties with the staff
par un voyageur
Good but room for improvement
Publié le 15 nov. 2020 sur HotelsLocation is good but room condition can be improved. Add scents, change old sofa, clean bathroom floor better. Good price.
Commentaires de Gestion de l’hôtel
15 nov. 2020 par RP - Guest Relations Manager, Gestion de l’hôtel
Hi Gustavo,
Delivering a refreshing experience is always our goal and so we've taken your thoughts to heart and we're planning on making some internal changes based on your recommendations. Thank you for sharing your feedback with us.
par un voyageur
Publié le 4 oct. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2020 par RP - Guest Relations Manager, Gestion de l’hôtel
Dear Valued Guest,
We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be reached anytime.
par un voyageur
Publié le 26 sept. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2020 par RP - Guest Relations Manager, Gestion de l’hôtel
Dear Valued Guest,
Thank you for taking the time to rate us. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our business!
par un voyageur
Publié le 17 août 2020 sur Expedia
Commentaires de Gestion de l’hôtel
3 sept. 2020 par RP - Guest Relations Manager, Gestion de l’hôtel
Dear Valued Guest,
Thank you for taking the time to rate us. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us with any further comments or suggestions you wish to share. Again, thank you for taking the time to rate our business!
par un voyageur
Publié le 6 juill. 2020 sur Hotels
The towel bar was broken off the wall and left a big hole where it was. Also, the bathroom door was separating from the exterior. The a/c didn’t cool the room. Also, I killed at least 4 bugs.
Commentaires de Gestion de l’hôtel
3 sept. 2020 par RP - Guest Relations Manager, Gestion de l’hôtel
Dear Valued Guest,
We are disappointed to learn that we fell short of your expectations. We take reports of poor room conditions very seriously. On behalf of Tropicana Motel, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking the time to review your experience.
