Note fondée sur 354 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 juill. 2024 sur Expedia
This property is listed as "pet friendly" but it's not really pet friendly based on how the staff treated me. It was a last minute trip for a family emergency and chose this hotel because we didn't have time to board our dog. I checked in no problem even though the staff didn't seem super professional, they were at least nice. When I checked out, the staff was very condescending and said that they knew I had a dog in my room. I responded with "the website states that this is a pet friendly hotel" she said "it is but you didn't sign our pet policy" I wasn't given a pet policy to sign upon check in. She also said that I wouldn't have been in the room I was in if I had a dog, which again, I didn't choose the room to put me in at check in. I also asked her how she knew I had a dog in my room (because I had taken her outside to potty early in the morning and didn't see anybody at that time). She told me that she had gone into the room because she saw me leave in my car. I had not checked out yet and had the do not disturb sign on the door. She should not have entered the room at all given that it was still well before check out time. I had just run to Walgreens across the street. It seems like she was waiting for me to leave. Also, the hotel cleanliness overall was very lacking including cigarette burns on the bed and moldy/damp carpet. If I had not needed to stay in the town due to a family emergency and no other "pet friendly" hotel options available, I would have gone elsewhere
par un voyageur
Publié le 29 juill. 2024 sur Expedia
My bathroom had mold, the floor was dirty/sticky and the air conditioner didn’t work.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Door to outside lock not working. Didn’t need key card to enter. Didn’t get room I booked either.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
We booked this hotel for the Oshkosh air show pretty last minute, everything else was sold out. Our expectations were low, but the property is extremely aged (the carpet smelled moldy and the breakfast was inedible).
One good thing to note is that there was not a lot of noise, and the air conditioner was surprisingly quiet too.
The staff were all wonderful though, one could tell they worked very hard. Nothing they could do about the hotel’s age and condition. I wouldn’t stay there again, especially not for the price I paid.
par un voyageur
Publié le 26 juill. 2024 sur Expedia
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Bathroom / shower could be a little cleaner.
par un voyageur
Publié le 26 juill. 2024 sur Expedia
The front desk staff were very helpful and courteous. Thank you
par un voyageur
Dated but it works
Publié le 26 juill. 2024 sur HotelsThis is definitely a dated hotel with no upgrafes and in need of many maintenance things. For what we needed it worked. They do have a complimentary breakfast but it is fairly barebones compaed to a lot of other higher and hotels. The staff was super helpful when little things came up.
par un voyageur
Publié le 26 juill. 2024 sur Expedia
It was very clean
par un voyageur de Calabasas
Publié le 26 juill. 2024 sur Expedia
The property is old the AC unit smelled when running.
Blow dryer did not work.
Staff was good but property is very dated.
