Note fondée sur 928 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 avr. 2018 sur Expedia
Hôtel correct, si possible, éviter les chambres côté autoroute.
Commentaires de Gestion de l’hôtel
17 mai 2018 par Directeur de l'hôtel., Gestion de l’hôtel
Bonjour invité,
Merci pour le séjour et le feedback avec vos observations.
Nous sommes fiers lorsque nous recevons de telles critiques et nous motivent à mieux servir.
Au plaisir de vous accueillir à nouveau.
Cordialement,
Directeur de l'hôtel.
par Sebastien
bon rapport qualité/Prix
Publié le 6 sept. 2017 sur Hotelsséjour d'affaire, propre, bon rapport qualité/prix, déjeuner inclus
par un voyageur de Lawrence
Publié le 7 oct. 2024
Waited nearly 20 minutes at the front office for someone to get us checked in. Finally called the hotel phone number to get someone to the front. He then took nearly another 20 minutes to get us actually checked in. Along the way he charged us an $84.00. That was resolved the next day with a different person.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Jim, Gestion de l’hôtel
Thank you for your feedback. I'm sorry to hear about the issues you encountered at check in. I will be sharing this information with my staff and using it to improve our operations. Thank you
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Cortney,We are really pleased to hear that you enjoyed your stay with us and gave us a 10-star rating. We strive for excellence in everything we do and it's great to hear that we've achieved such an outstanding rating from you. Your opinion truly means a lot to us and we hope you'll be back soon. Thanks again for your generous feedback!Sincerely, Hotel Manager
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Muy mal servicio en la recepcion, espere mas de 20 minutos para recibir mi habitacion....una exageracion lo que toman de deposito para incidentes
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Raul,Thank you for your feedback. We sincerely apologize for the delay you experienced at check-in and for any inconvenience caused by our deposit policy. Your experience is important to us, and we will address these issues with our team to ensure a smoother process in the future. We appreciate your understanding and hope to provide you with a better experience next time.Sincerely, Hotel Manager
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Was clean and affordable. Just passing thru the town.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Edward,Thank you for taking the time to share your experience. We're thrilled to hear that you found our hotel clean and affordable during your stay. It’s always our goal to provide a welcoming environment for travelers just passing through. We appreciate your feedback and hope to see you again the next time you're in town!Sincerely, Hotel Manager
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Linda,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Great friendly staff. Decent quick breakfast.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Glynn,Thank you for your kind words. We're thrilled to hear that our staff made a positive impression and that you enjoyed the quick breakfast. Providing a warm and efficient experience for our guests is always our priority. We appreciate your feedback and look forward to welcoming you back in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Clean
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and we are pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Perfect
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Darren,Thank you for your perfect review! We're thrilled to hear that everything met your expectations. Your satisfaction means a lot to us, and we're happy to have provided you with a positive experience. We hope to welcome you back for another great stay in the future.Sincerely, Hotel Manager
