Note fondée sur 20 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Just what we needed
Publié le 17 sept. 2024 sur HomeAwayThe house was just what we needed! The beds are a little smaller than expected, but if I had read more closely when booking I would have noticed the sizes. We loved the nook upstairs and the stained glass windows. Kitchen is clean and pretty well stocked with whatever you may need to cook. There did appear to be an ant problem, but only on top of the fridge. Beach access is close-the closest access is very steep, but luckily there are more access points just a little further down the street that aren’t as steep. There’s a little backyard space perfect for walking your dog if you brought them. Hot tub was lovely to relax in each night.
Something to be aware of-this rental is through Vacasa, which wasn’t the best experience. They expected me to do the brunt of cleaning before departing, which felt wrong considering there’s a cleaning fee when booking. They also didn’t wait for us to leave the house before sending over someone to clean the hot tub. It was very startling to look outside the bedroom and see someone I didn’t know on the deck right there, and we were then blocked in by their vehicle. It was a bummer to end vacation on such a note.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance and cleanliness issues you had. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. Our team will also ensure that additional care is taken when cleaning the home between reservations. We hope to have the opportunity to better serve you in the future.
par un voyageur
Great Location
Publié le 22 juill. 2024 sur HomeAwayPositives: Location is great, house was as described and clean.
Negatives: Beds are very firm, we could not check in until 5PM.
All in all this is a great place and I would recommend.
Commentaires de Gestion de l’hôtel
9 août 2024 par VrboOwner, Gestion de l’hôtel
Hi, Jonathan, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback.
It is always our goal for our guests to be able to use everything the home has to offer. We take guest feedback seriously and have forwarded this information to the local staff so they can address your concerns and hope for another opportunity to host you for a truly exceptional experience.
par un voyageur
H
Publié le 22 juill. 2022 sur HomeAwayCould have been cleaner and had ants in kitchen, plus one shower drain was clogged that we fixed. Not bad place. Good location/proximity to beach! Multiple decks and hot tub were nice for enjoying outdoors!
par un voyageur
Terrible
Publié le 2 juin 2022 sur HomeAwayArrived to a filthy house with the door open and a bird inside. Food was still in the refrigerator. After repeated calls to management, we received little help. Had one clean towel for six people. Horrible experience!
par un voyageur
Amazing !
Publié le 30 mai 2022 sur HomeAwaySo close to the beach . Very convenient location, crazy weather some days but we’ll needed trip thank you so much whale song !!!! See you next year !!!
par un voyageur
Family Vacation
Publié le 16 août 2021 sur HomeAwayListing was very accurate. Home was pretty clean. Kitchen well stocked, nice outdoor shower snd close to beach. Dunes were extremely steep and hot!! Nothing rondo in area (we were informed). Also I suggest everyone shop prior to getting to Waves. Not supermarkets within 30 minutes. Also, the markets that are there run out of stock quickly!
par un voyageur
Nicely located property
Publié le 19 oct. 2020 sur HomeAwayNicely located property near to beach and sound. Well stocked kitchen for cooking. decks are very nice. Out door shower helpful to keep sand down in house. Would stay again.
par un voyageur
Great location, nice home
Publié le 30 août 2020 sur HomeAwayWhale Song is in a great location - in Waves, which is not as far south as Hatteras - and less than 25 yards from the pathway to the beach. (Note: path to the beach does require a rather steep climb over a sandy dune.) Beach here is not crowded. A general store and a couple of restaurants are just a short drive away. Note the closest real grocery store is in Avon, though - about 25 minutes away. Home is a typical beach cottage - very small bedrooms and bathrooms, although bathrooms appear to have been updated. However, the upstairs family/living/dining/kitchen area is spacious and the vaulted ceiling makes it seem even bigger. There's plenty of comfortable seating for everyone. Hot tub on the second level deck is shaded from the sun, which is nice, and small table on deck outside the kitchen is a nice place to eat dinner outside in the shade. Biggest issue we had was ants in the kitchen, which despite three phone calls to Hatteras Realty, was not treated during our stay. Lots of crumbs were left on kitchen floor and in toaster. (Note: while this is on VRBO, you will be dealing with Hatteras Realty once you make a reservation.) Kitchen also doesn't have a pantry or anywhere to put food. Too many kitchen supplies take up too much space in the cabinets - not sure anyone's going to make a bundt cake on vacation! Overall, highly recommend the location and the home, but don't recommend the property manager.
par un voyageur de georgia
Don't rent thru Hatteras Realty!
Publié le 17 juin 2020 sur HomeAwayGreat property but repetitive inconsistencies in check-in/ check-out, dirty unit, and finally gaining e-check-in only to begin getting booted- out at 9am day of departure.....totally against the contract. whats worse, money hungry, unresolving staff...sad.
par un voyageur
First time renter.. we had a few problems ...
Publié le 16 sept. 2019 sur HomeAwayRental agreement wasn’t clear about the property having a gas grill... Rule #7- renter can only use the gas grill provided by owner which would lead one to think that a gas grill was at the property....Blown circuits the first day, air conditioning problems the second day... Realty company was very good about fixing the problems though ... maybe lighted candles on the bottom level to combat the mosquitos and even cut the knee high grass ...
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to review your stay. We apologize to hear that there were reports to be made about the home upon your arrival. Your comments and feedback have been forwarded to the appropriate departments for acknowledgement and corrections for future guests. We hope you are able to make it back to Hatteras Island again soon.
